Panopto vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Panopto
Score 8.0 out of 10
N/A
Panopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.
$14.99
per month
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$5
per month per license
Pricing
PanoptoZoom Workplace
Editions & Modules
Pro
$14.99
per month
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
PanoptoZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PanoptoZoom Workplace
Considered Both Products
Panopto
Chose Panopto
Panopto has the best captioning features that I've seen for a video repository. This enables us to caption videos quickly and efficiently. It also has tags and chaptering which makes viewing videos easier. We can also link videos inside Panopto to outside entities without …
Chose Panopto
The only other products like Panopto that I have used are Studio (which is part of the Canvas LMS) and Tegrity.

Studio seems to be much more limited in its functionality, but perhaps it is intended to serve a different audience/market. I prefer Panopto's ability to link to …
Chose Panopto
Overall, Panopto is much better organization. Their is no case against this!
Chose Panopto
Panopto holds us fairly well against these other tools as a recorder and basic editor. It's easy to download the application or use a browser based tool to start recording in a few minutes. Video encoding is relatively fast so content can be distributed to students quickly. …
Chose Panopto
Kaltura is sleeker and more polished, both on the user-facing and backend. Panopto has been doing in-class lecture capture for longer, but Kaltura's new(er) offering is catching up. Kaltura was easier and more intuitive for faculty and instructors in many ways. Panopto is still …
Chose Panopto
At the end of the day, it came down to affordability for us. Panopto is affordable for smaller institutions. It is also geared primarily at lecture capture compared to many of the others that are first a media library. Panopto's focus is also education, so they do understand …
Chose Panopto
Cost wise, unless you have a huge audience, Panopto is better.

Both Zoom Meeting and Kaltura and for more expensive and a smaller program/company may not have the demand to justify them.
Chose Panopto
Camtasia, now TechSmith Relay, is also a screen capture program. It is very basic and just captures the screen. Panopto allows you to edit your videos more, create quizzes to incorporate into the videos, and can automatically create closed captioning for your videos, which …
Zoom Workplace
Chose Zoom Workplace
I feel, Zoom Workplace stands out for its superior video conferencing and meeting features, making it ideal for large meetings and webinars. While Slack and Teams excel in messaging and collaboration, Zoom is more user-friendly for video communication. It integrates well with …
Chose Zoom Workplace
Zoom Workplace is certainly the superior product, but MS Teams gives it a run for its money due to all of the AI integrated features that MS CoPilot has added to the entire MS Office product portfolio. If Zoom added more AI features, and possibly something similar to ZoomInfo …
Chose Zoom Workplace
Zoom is cheaper and easy to use than other tools.
Chose Zoom Workplace
I think that Zoom is a little less intuitive than google meets. I prefer it though because ore people have it so it feels like the industry standard to use Zoom for meetings. I would rely more on Zoom than on google meets as well because sending invites is easier and better …
Chose Zoom Workplace
Teamviewer is sloppy, and its SSO sign-in is faulty. I am so glad the company steered towards Zoom for all communications.
Chose Zoom Workplace
We still use both side by side. We tend to use Zoom for external calls and teams for internal calls
Chose Zoom Workplace
Zoom Workplace has a range of products that are closely integrated and is fairly customizable so that we are better able to control branding and improve efficiency. Other platforms like Skype have often faced connection issues and do not have as many advanced features.
Chose Zoom Workplace
To have all of the tools and features within one application makes it much easier to on-board new employees, acclimate, and manage. To split features across different platforms is cumbersome to manage and costs much more.
Chose Zoom Workplace
We use Microsoft 365 for everything we do as a company. Except for video communication. For that we use Zoom Workplace, even though Teams is integrated into our other Microsoft products. We found Teams difficult to use and buggy, whereas Zoom Workplace always just works. It is …
Chose Zoom Workplace
It's better for group conversations, and it's more reliable. And everyone has it.
Chose Zoom Workplace
Zoom Workplace is less resource-intensive compared to Microsoft Teams. Slack appears very basic and does not have the app offerings that Zoom boasts. I've also encountered a significant amount of audio issues when using Slack to conduct meetings. Zoom has found its niche and …
Chose Zoom Workplace
I prefer to use Zoom Workplace over Microsoft Teams because I find it to be more user friendly and everyone can access Zoom, whereas only Microsoft users can use Microsoft Teams. For the work that we do, we like that anyone with a valid email address can sign up and use Zoom …
Chose Zoom Workplace
Zoom Workplace is much more user friendly and easy to use it is also better generally at consistently working well when needed.
Chose Zoom Workplace
I believe it is a great contender for a video and audio calling platform. We selected it due to the need for a more flexible option over using Microsoft Teams. It is difficult to join a Teams call if you do not already have a Microsoft account setup, whereas with Zoom Workplace …
Chose Zoom Workplace
We used Dialpad and Teams previously and both were fine. When we were looking at scheduling software, we looked at Calendly. Ultimately, it was cheaper to use Zoom Workplace for phone, video and scheduling and we really liked our Zoom Workplace support team. Calendly and Zoom …
Chose Zoom Workplace
We went with Zoom Workplace due to it's stability, ease of use, and feature set.
Chose Zoom Workplace
Much better place to connect than Google meets. Service, audio and video seem much more efficient
Chose Zoom Workplace
As far as I know Google meets doesn’t allow to record the calls which is a big downside
Chose Zoom Workplace
We actively use both to accomodate the audience/attendees. Zoom Workplace is much better for large groups.
Chose Zoom Workplace
RingCentral Contact Center
Chose Zoom Workplace
Zoom Workplace had a better phone system from our understanding currently. Other features are relatively comparable
Chose Zoom Workplace
Zoom Workplace has a more robust interface and is more widely understood than Google meets or other video call services and so its best for us for larger groups and with external partners.
Chose Zoom Workplace
We prefer Slack for interoffice communications. We find it more convenient, easier to use, and more customizable. Administration is pretty easy too. We utilize Microsoft Teams otherwise, as we are a Microsoft shop and integrating Teams is easier when we are already heavily …
Chose Zoom Workplace
easier to use and navigate, more reliable, better call recording
Chose Zoom Workplace
Features are more roboust.
The price is comparable based on the features.
Integration has more options. SOme of the competitors just limit you to their software/products only.
Features
PanoptoZoom Workplace
Video Marketing
Comparison of Video Marketing features of Product A and Product B
Panopto
7.0
Ratings
7% below category average
Zoom Workplace
-
Ratings
Video personalization7.00 Ratings00 Ratings
eCommerce6.00 Ratings00 Ratings
Support for advertisements7.00 Ratings00 Ratings
Video SEO8.00 Ratings00 Ratings
Video Platform Integrations
Comparison of Video Platform Integrations features of Product A and Product B
Panopto
9.4
Ratings
41% above category average
Zoom Workplace
-
Ratings
Integration to LMS9.40 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
Panopto
8.8
Ratings
1% below category average
Zoom Workplace
-
Ratings
Video access controls9.00 Ratings00 Ratings
User management9.00 Ratings00 Ratings
Video link sharing10.00 Ratings00 Ratings
Internal video8.00 Ratings00 Ratings
External video8.00 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
Panopto
8.5
Ratings
1% above category average
Zoom Workplace
-
Ratings
Player customization7.00 Ratings00 Ratings
Embedded videos9.00 Ratings00 Ratings
Video quality / Bandwidth controls8.80 Ratings00 Ratings
Mobile compatibility9.00 Ratings00 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
Panopto
7.5
Ratings
4% below category average
Zoom Workplace
-
Ratings
A/B testing9.00 Ratings00 Ratings
Streaming quality reports6.00 Ratings00 Ratings
Per viewer tracking8.00 Ratings00 Ratings
Per video tracking8.00 Ratings00 Ratings
Video analytics dashboard6.30 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
Panopto
8.1
Ratings
7% below category average
Zoom Workplace
-
Ratings
On-Demand video7.60 Ratings00 Ratings
Live streaming7.20 Ratings00 Ratings
Impact of streaming on network8.00 Ratings00 Ratings
Video upload & format support9.00 Ratings00 Ratings
Video library / File management9.20 Ratings00 Ratings
Video portal7.80 Ratings00 Ratings
Video Engagement
Comparison of Video Engagement features of Product A and Product B
Panopto
8.8
Ratings
10% above category average
Zoom Workplace
-
Ratings
Audience polling10.00 Ratings00 Ratings
Audience Q&A / Live chat7.20 Ratings00 Ratings
Video comments9.20 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
8.4
Ratings
2% above category average
High quality audio00 Ratings8.70 Ratings
High quality video00 Ratings8.70 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
8.6
Ratings
7% above category average
Desktop sharing00 Ratings9.10 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
8.6
Ratings
5% above category average
Calendar integration00 Ratings8.30 Ratings
Meeting initiation00 Ratings9.40 Ratings
Record meetings / events00 Ratings9.40 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
8.2
Ratings
2% above category average
Live chat00 Ratings8.30 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
9.1
Ratings
17% above category average
User authentication00 Ratings9.10 Ratings
Participant roles & permissions00 Ratings9.10 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
8.6
Ratings
3% above category average
Hosted PBX00 Ratings8.00 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.90 Ratings
Directory of employee names00 Ratings9.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
8.8
Ratings
4% above category average
Answering rules00 Ratings8.40 Ratings
Call recording00 Ratings9.10 Ratings
Call park00 Ratings9.00 Ratings
Call screening00 Ratings8.80 Ratings
Message alerts00 Ratings9.10 Ratings
Business SMS/External Messaging00 Ratings9.00 Ratings
Voicemail Transcription00 Ratings8.20 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
9.1
Ratings
7% above category average
Mobile app for iOS00 Ratings9.20 Ratings
Mobile app for Android00 Ratings9.00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Panopto
-
Ratings
Zoom Workplace
9.0
Ratings
12% above category average
Centralized communications management00 Ratings8.80 Ratings
Team messaging00 Ratings9.20 Ratings
Team document sharing00 Ratings9.10 Ratings
Call and meeting analytics00 Ratings8.90 Ratings
Best Alternatives
PanoptoZoom Workplace
Small Businesses
Wistia
Wistia
Score 9.8 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Enterprises
Ensemble Video
Ensemble Video
Score 9.1 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
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User Ratings
PanoptoZoom Workplace
Likelihood to Recommend
8.0
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
4.2
(0 ratings)
Usability
8.0
(0 ratings)
5.2
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
7.0
(0 ratings)
1.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
2.9
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
7.0
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
PanoptoZoom Workplace
Likelihood to Recommend
The more I used it, the more I appreciated its ease of use. If I ever ran into a situation that I felt might be a learning opportunity at some point in the future, I would simply log in, record a session, and only allow access if/when it was appropriate later. Since the more recent versions also work on mobile phones, there really wasn't a time when I couldn't record something to review or present later. During covid, teachers didn't have access to their normal equipment, and students weren't always able to get access to a robust recording setup to do their recordings. Some students actually did recordings of presentations in their cars, or in the stairwells. Portability is powerful. I think that we all run into situations where our presentation didn't go quite as well as we had intended. As Panopto grew, they focused more on allowing the user to control their content and perform some basic (I would argue more than basic) editing, which made actions like awkward pauses easy to "fix" as you could create smooth, blended transitions easily.
Read full review
* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
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Pros
  • It captures multiple streams simultaneous (video, desktop, audio only etc) and is pretty smart when it comes to working with imported PowerPoint Decks.
  • The end product can easily be shared in multiple formats and it has pretty rich content editing abilities for doing basic post-production clean up.
  • They have recently introduced an in-line quizzing feature which can integrate with your LMS's Gradebook.
  • The Analytics feature is very strong - we can get student level analytics when we integrate/embed the videos into our LMS.
Read full review
  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Read full review
Cons
  • Captions are always a problem for us. We would like to caption all our videos and currently, the automatic captioning is not very good.
  • We would like integration with our VLE grade book to allow seamless submission and grading for students.
Read full review
  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Read full review
Likelihood to Renew
No answers on this topic
Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
Read full review
Usability
Needs some work, but I'm sure improvements will come over time
Read full review
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
No answers on this topic
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
No answers on this topic
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
Read full review
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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Implementation Rating
No answers on this topic
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Panopto has the best captioning features that I've seen for a video repository. This enables us to caption videos quickly and efficiently. It also has tags and chaptering which makes viewing videos easier. We can also link videos inside Panopto to outside entities without needing them to have a Panopto account. Panopto works best if you have a LOT of video content, but if you only have some or don't care about organization, SharePoint (or Microsoft Stream) might be a cheaper/more efficient option.
Read full review
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
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Scalability
No answers on this topic
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Return on Investment
  • During the pandemic, Panopto allows our faculty to quickly stage up lectures that were normally delivered in person, and these recordings reached thousands of students who could not come to campus for class.
  • Both faculty and student report high satisfaction with the flexibility and convenience of having Panopto video content available in a course to watch and rewatch for learner reinforcement.
  • Panopto's adaptable media distribution reduced impact on student technology and internet speeds when they might not have access to broadband connections, allowing them to continue to access essential course materials.
  • Speech to text capabilities. increase accessibility compliance of media content.
  • Archiving training materials in Panopto allows faculty, staff, TAs, and students to easily find recordings for reference.
Read full review
  • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
  • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
  • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.