| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Paychex | Score5.1 out of 10 | N/A | Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises. | $59 per month/+$4 per employee |
 Paycom | Score7.4 out of 10 | N/A | Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks. | N/A |
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| Considered Both Products | | Chose Paycom Paycom seems to be more robust than Paylocity and offers more of the features we need and could use. Paychex Flex didn't offer all the areas we were looking for and doesn't have the features we want. We were looking for a system that could perform well in several areas of HR, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom Paycom is very user-friendly. Managers can review and approve employee timecards easily. The entire HRIS system allows information to flow together seamlessly. Your general ledger is tailored to your payroll and reporting needs. You no longer need multiple systems, you can do … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom No comparison. Using Paycom has been the exact opposite of Paychex in the best way possible. I feel more in control and in the know about what's happening in my business. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom By far, comparable to Workday, but built for smaller-sized organizations; however, capabilities are on par. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom We selected Paycom due to their system being one totally organic system. We have worked with systems who purchase other modules and they do not communicate well with each other. When changes are made in Paycom they flow to all the different sections needed to ensure the … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom Paycom has far exceeded our expectations. Its ease of use and the overall cost is mind blowing. They have thought of almost everything a company might encounter and have built a system around it. All of their staff is readily available and will do what they can when they can … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom We used to have Paychex and the system is pretty reliable, but too outdated. My HR used to take 24 to 48 to enter time cards on that system, and switching to Paycom saved us a lot of work in this part. Another concern we used to have was that it was too complicated to train our … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom Much less problems. When I was using Paychex at a previous company, every pay period there was a problem with my direct deposit. I was either over, or underpaid probably 6-7 times. While using Paycom, I have not had a single issue with anything related to payment or any … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paycom Paycom blows the competition away. Price, technology, customer service - These were all points of consideration when we evaluated other solutions. We were not impressed with the likes of companies that tried to offer the breadth of solutions Paycom offers today. Whether … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Paychex | Paycom | |
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| Likelihood to Recommend | 5.1 | 7.9 |
| Likelihood to Renew | 9.0 | 8.9 |
| Usability | 8.2 | 9.1 |
| Availability | 7.3 | 9.1 |
| Performance | 7.3 | 9.1 |
| Support Rating | 7.1 | 9.1 |
| In-Person Training | 4.5 | 6.4 |
| Online Training | 8.3 | 9.1 |
| Implementation Rating | 6.5 | 8.2 |
| Configurability | 7.4 | 9.1 |
| Ease of integration | 9.1 | 5.5 |
| Product Scalability | 9.1 | 9.1 |
| Vendor post-sale | 8.9 | 9.0 |
| Vendor pre-sale | 9.2 | 9.0 |
