| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Paychex | Score5.2 out of 10 | N/A | Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises. | $59 per month/+$4 per employee |
 Paylocity | Score8.3 out of 10 | N/A | Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs. | N/A |
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| Considered Both Products | | Chose Paylocity I prefer the flexibility of Paylocity to Paychex. (I don't remember Flex or PEO; they might not have had those distinctions when I used them over 10 years ago.) I really like doing payroll all by myself when I have time to do it. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity The systems functionalities are very similar, but no matter how great a system may be is good customer care does not represent the program, the reviews will always be poor. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity We have been using Paylocity since 2018. At the time pricing and customer service was the main reason. The pricing is still very competitive, and even though I feel the Paylocity service has dropped off, it is still better than what I experienced years ago with ADP. Overall, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity I enjoy the ease of Paylocity. To me, Paycor individuals are way too pushy and Paychex seems very primitive compared to Paylocity. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity N/A Paylocity was the first product I've used in my current payroll processing position. I've briefly used Paychex, but didn't have an administrator role with their product. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity The support Paylocity provides to its clients is 10,000 times better than any payroll system I have ever worked with. They ensure that we get what we pay for, and if we haven't utilized a product, our account managers are more than willing to set up additional time to walk us … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity Paylocity was much cheaper and appeared to have a much more streamlined approach compared to these other systems. I actually was not at the organization during the Paylocity decision making process, but our major concern was cost and ease of use and Paylocity has not … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Paylocity Paylocity is very easy to use. Clean and to the point. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Paychex | Paylocity | |
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| Likelihood to Recommend | 5.3 | 8.5 |
| Likelihood to Renew | 9.0 | 9.2 |
| Usability | 8.2 | 9.3 |
| Availability | 7.3 | 9.8 |
| Performance | 7.3 | 9.6 |
| Support Rating | 7.1 | 7.8 |
| In-Person Training | 4.5 | 8.3 |
| Online Training | 8.3 | 7.8 |
| Implementation Rating | 6.5 | 8.0 |
| Configurability | 7.4 | 7.7 |
| Contract Terms and Pricing Model | - | 8.7 |
| Ease of integration | 9.1 | 8.1 |
| Product Scalability | 9.1 | 9.5 |
| Professional Services | - | 9.8 |
| Vendor post-sale | 8.9 | 8.6 |
| Vendor pre-sale | 9.2 | 8.9 |
