Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Rippling
Score 8.9 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
starting price per user, per month
Pricing
Paychex
Rippling
Editions & Modules
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
Paychex
Rippling
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
—
For additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
Paychex
Rippling
Considered Both Products
Paychex
Verified User
Anonymous
Chose Paychex
They were alright, some of the same issues. Lots of turnover with payroll consultants.
Both ADP and Paychex are very good at informing businesses of the latest changes regarding payroll. Not sure which one is better, but very much get the most out of each. Both are informative and always looking at additional topics in a world that is constantly changing. …
Paychex has been around for a long time and have used it at other organizations. The payroll functionality is the best out of the other systems I have used. They all are great with handling the HR needs of our organization but Paychex is the most streamlined.
We use BambooHR in tandem with Paychex. BambooHR is our timesheet service, and Paychex issues the checks/payments to our employees. Ideally we would use one service instead of two to achieve our payment and timesheet needs.
I far prefer Rippling to Paychex Flex, with its easy to navigate interface and user friendly model. I also appreciate the payday emails from Rippling and the paystub breakdown. It is also very easy and simple to request and view PTO in Rippling. I really dread having to use …
In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting …
Based on what I've noticed, Paychex is comparable to DayForce, which has similar timekeeping functions. I think DayForce has a few easier-to-navigate tools from an Employee Self Service standpoint. iSolved is much better all around from my personal usage. If my company had more …
Gusto is more intuitive than Paychex and easier for smaller companies. Paychex has better customer support than Paylocity. Paychex is easier to navigate than Paycom.
I'm unable to give you a comparison because Paychex is the only payroll service I've used since I started my business over ten years ago. I've had no reason to explore other payroll services or make a change. I trust it will remain that way for as long as I'm in business.
User interface and functionalities of Paycor edge out Paychex Flex, however, in my experience, Paycor has horrible service resulting in our discontinuation of services. I think Paychex Flex service is leaps and bounds above that of Paycor.
Rippling offers more complex features allowing employees to really take control on how they use Rippling. It also has a really simple and clean user interface that is great to use especially for those that do not have strong computer skills. This drives strong employee …
Rippling is the perfect balance between a PEO and a standalone payroll system. They have all the functions, features and support that a company needs, but allows the user (company) the flexibility to utilize the system with control. Other systems were missing this feature, …
Rippling stands out over others with its faster deployment, modern interface, and all-in-one automation for HR, IT, and payroll—making it ideal for fast-growing companies
As I am a fresher. I started using both recently. Both are completely different. But we use Jira for assigning tickets and comments etc. In Rippling we do other things. I like the interface of Jira than Rippling. We can't measure in most scenarios which is better like that. I …
Rippling is far superior than those other products. That's why we chose Rippling. The level of integration of multiple functions are limited to most but not for Rippling. This application/platform has proved it's worth with it's efficiency and they truly deliver their purpose. …
We moved away from ADP WorkforceNow for Rippling, and it's been the best decision the company has made. I have saved hundreds of manual hours annually with this change.
Good for the all-in-one activity for tracking. All roles and implementations is good. Rippling enables businesses to manage both people and their access to apps, devices, and systems from one place, streamlining operations and improving security. End-to-end workflows across …
Significant more features and a much better mobile application. Rippling's mobile application is a serious win! Our employees love the ability of submitting human resources related tasks through their phone at any time. In addition, Rippling has a significant larger pool of …
Rippling has a better user experience, is more easy to use and more comprehensive. This is more related to feelings but with Employee Navigator I felf my data was not being protected because the platform looked very old and outdated. With Rippling the feeling is the opposite …
Cost effectiveness is one key that helped us to improvise the company. And all features in a single application URL is best for end users. it may be of different modules but for end users as one is a plus. where onboarding and managing users are tough when company grows year by …
This application was horrible. Always had issues and the customer service was always so bad because they took forever to respond to any issue. Payroll was always an issue when we needed to have anything changed or corrected.
Dayforce has the option for submitting time cards. Then employees and employers need a separate app for many other functions. Which Rippling as stated previously the app allows you to just use Rippling and have all bases covered .
Although I did not choose Rippling, I’m glad my company did! It’s the best platform I’ve used by far. It exceeds Workday's capabilities and is easier to use in terms of its user interface. I’d pick Rippling 10 times out of 10 over any HR platform I’ve used before, especially …
Rippling is SO MUCH easier than GoCo. I worked for GoCo in the past and worked in technical support. And I saw so many issues every day with how the app worked. I was shocked to onboard with Rippling and have ZERO ISSUES. It was so easy! Highly recommend.
Easier to navigate and operate. Interface is more clean and modern. Paycom is full of options and menus everywhere, which makes it harder to operate. Also app integration with Rippling is so much easier.
We would love to transfer from our Power Automate Platform for salary increase approvals into Rippling. I think Rippling is better as it does not an expiration date for any approval flows like Power Automate does (30 days). It's also a great platform to consolidate everything …
Rippling provides the information in a clearer and more compact form. Unlike its competitor, it does not require the candidate to be aware of updates in the hiring process. Rippling delivers updates in real time, which allows the candidate to be aware of what is happening, thus …
It's better for larger businesses (50+) with various types of pay structures. Employees need to be comfortable with technology to take advantage of the self-service features. I've struggled with the default in the state tax section; extra steps must be taken when an employee lives in a different state than they work, and we don't know where they live until after completing their profile. So we have to go into the system and make the corrections, then notify the employee to go in and complete the state-specific withholding forms and follow up to confirm they do so.
I highly recommend Rippling for any company, regardless of its size. Many well-known companies trust it, and if you go onto their LinkedIn page, you will likely find that many of your friends and colleagues are already familiar with them. Along with a highly flexible and easy-to-use UI, many other companies use it, making it feel like a small world. Any company that needs software for expense management and payroll and wants consistency should consider using Rippling.
I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.
When it comes to audit reports, Paychex Flex could improve on helping clients locate the correct reports for audit purposes more easily
When a client receives a discount, it would be helpful if the discount were automatically provided each year, or if the Paychex rep proactively reached out to the client first, versus the client having to call and request that the discount continue.
It would be helpful if the invoice was emailed to the client versus the client logging in to access invoices.
It is hard to think of ways that Rippling could improve. The one area that we did have a bit of a slowdown was in the onboarding process. It was not intuitive and we expect to have some learning curve so if I could say anything needs improvement it would be this area.
there are a lot of competitors on the market such as BambooHR and Insperity. Paychex need to make significant improvement on their offline customer service in order to compete with the other guys. Everything is online now and timely response to customer's questions is vital. Customers won't enjoy being put on hold for 45 mins every time they have a question regarding their HSA problems
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
Rippling is a great product that has streamlined our payroll and leave management processes. The interface is intuitive, and it’s very convenient to manage everything in one place. While the initial setup was a bit lengthy and the mobile experience can sometimes be a little slow, overall, it’s been a reliable and effective solution for our needs.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Neil Williams makes this entire system work - without our direct contact with our professional advisor - this would be just like any other platform and the relationship would not have the dimension that is has. Using chat or phone support with a new person every time you need support wastes time, as generally the person you are talking to does not have an intimate knowledge of our company. By having an assigned professional representative that knows our companies, this provides a level of confidence of caring coming from the Paychex side.
When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
We switched from Gusto to Rippling and I wish we would've done it years ago. Rippling is so much more robust than Gusto and has made the lives of our HR team and each of our employees so much easier! I'd recommend Rippling over Gusto to every organization without any hesitation
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.
