| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Paychex | Score5.1 out of 10 | N/A | Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises. | $59 per month/+$4 per employee |
 Rippling | Score8.9 out of 10 | N/A | Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard. | $8 per month per user |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | For additional pricing details visit the Rippling pricing page. | ||||||||||||||
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| Considered Both Products | | Chose Rippling So far it is by far superior to Paychex and ADP systems Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling PayChex pales in comparison to Rippling and is not nearly as user friendly or easy to navigate. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling I am a site supervisor, so I did not choose Rippling. It is highly efficient, however, compared to our former HR platform! Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling More automations, great price, great employee-interface, easy to add modules & make changes. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling Rippling seemed to be much more user friendly. In speaking with fellow business owners, many of the other payroll companies I looked into had poor customer service reviews, and the costs were much higher than Rippling. I also am pleased that Rippling offers much more than … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling Rippling is the best platform I've used for HR, benefit and payroll management of any I've ever used previously. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling Ultimately we selected Rippling because it felt like the most comprehensive, tech forward solution on the market. The system is fully integrated and unlike Paychex, it doesn't feel like a bunch of separate systems that were poorly pulled together. The user experience on the web … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Rippling Paychex is not as comprehensive, doesn't have as many tools or plugins, and is more clunky. There are a lot of things that have to be done manually, like benefit contributions, that result in higher human error. Rippling doesn't feel like a big company, and the customer … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Paychex | Rippling | |
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| Likelihood to Recommend | 5.2 | 9.1 |
| Likelihood to Renew | 9.0 | 9.1 |
| Usability | 8.2 | 9.2 |
| Availability | 7.3 | 9.1 |
| Performance | 7.3 | 7.3 |
| Support Rating | 7.1 | 9.3 |
| In-Person Training | 4.5 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 6.5 | 8.4 |
| Configurability | 7.4 | 1.0 |
| Ease of integration | 9.1 | 9.1 |
| Product Scalability | 9.1 | 9.1 |
| Vendor post-sale | 8.9 | - |
| Vendor pre-sale | 9.2 | - |
