PayPal Zettle vs. Square POS

PayPal Zettle

55 Reviews and Ratings

Square POS

89 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PayPal Zettle	Score7.7 out of 10	N/A	PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features. The pricing structure for payment processing is: 2.7% per US card swipe. 3.5% + $0.15 to key in cards. 2.9% + $0.30 to invoice. 1% for cross-border transfers.	N/A
Square POS	Score10 out of 10	N/A	Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.	$10 per each additional reader; first reader free

Pricing

PayPal Zettle

Square POS

No answers on this topic

Each Transaction: 2.6% + $0.10
per transaction
Square Reader for magstripe: $10
per each additional reader; first reader free
Square Stand for contactless and chip: $16
per month
Square Terminal: $27
per month
Square Register: $39
per 24 months
Square Reader for contactless and chip: $49
per reader
Square Point of Sale: Free

Pricing Offerings
PayPal Zettle	Square POS
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	PayPal Zettle	Square POS
Considered Both Products	PayPal William Stewart Owner in Corporate at LI Toy & Game (Retail, 1-10 employees) Chose PayPal Zettle 1) Square has a much more expensive startup cost in purchasing their hardware. 2) Square POS is not tailored for eCommerce 3) Square is not as easy to work with and has terrible customer service. Incentivized Helpful? Fredrick Doss, M.A. Communications & Payroll Manager at Elad Gross for Missouri (Fund-Raising, 1-10 employees) Chose PayPal Zettle Square POS is substantially similar to PayPal Here in cost and function, but it doesn't allow us to collect the necessary data for campaign finance reporting and compliance. In past campaigns we would have to process a card donation and then still make donors fill out an … Incentivized Helpful? Vasilii Chistyakov Owner at Electronov.net (Retail, 1-10 employees) Chose PayPal Zettle The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because … Incentivized Helpful? Verified User Chose PayPal Zettle Paypal's rates are slightly higher than my rates with Square or Stripe. While I can accept card payments with the Stripe app it isn't a true POS system. Incentivized Helpful? Verified User Chose PayPal Zettle They are both comparable and honestly could not say one is better than the other. I suggest looking at both options and picking what works best for you! Incentivized Helpful? Verified User Chose PayPal Zettle Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of … Incentivized Helpful? Verified User Chose PayPal Zettle It's been a while now since I've compared the two, but PayPay and Square were relatively similar for what we needed them for. I think the physical PayPal product at the time was a little bit more of what we needed, but I don't remember it being a very large margin between the … Incentivized Helpful? Verified User Chose PayPal Zettle Ultimately we selected PayPal Here because PayPal is such a trusted and well-known name, because of the easy-to-navigate user interface, because the card reader was inexpensive but performs well, and because the organization was already using PayPal to collect donations through … Incentivized Helpful? Kevin Miller Owner in Marketing at Visionforce Solutions LLC (Marketing & Advertising, 1-10 employees) Chose PayPal Zettle I received my Square reader faster and it does its job well but, but the reader itself is small and very easy to lose. Unlike PayPal, I had to create a new account that would only be used for that single purpose. PayPal Here is an extension of PayPal so set-up was flawless and … Incentivized Helpful? Verified User Chose PayPal Zettle Compared to Square, PayPal Here is less much less reliable. I have never struggled to take a payment with Square whether I was swiping the card or manually entering the card information. I feel like our customers are more accustomed to seeing the Square card reader as well … Incentivized Helpful? Verified User Chose PayPal Zettle I have used Square. It worked okay most of the time. The card reader went bad a couple times and happened pretty fast. It was not the best for how many cards we needed to swipe on a daily basis. Incentivized Helpful?	Block, Inc (Square) Samantha Crawford Owner in Professional Services at All Occasion Photography (Photography, 1-10 employees) Chose Square POS Square and paypal are very similar, both work well and are trustworthy. Both also charge small service fee for payments received but I prefer the ease of Square. Incentivized Helpful? Nathan Bowman Owner in Social Media at Nathan Kentucky Music (Entertainment, 1-10 employees) Chose Square POS The only other real competitor that we looked at was PayPal Here and we went with Square because the fee structure felt fairer, and because our customers were much more familiar with the Square hardware and ecosystem, rather than trying to convince them that Paypal was a viable … Incentivized Helpful? Verified User Chose Square POS While PayPal Here had lower fees for swiped transactions, we often had issues which could not be resolved quickly and caused us to have to invoice customers instead of take payments while on site. I prefer Square POS because it is reliable. Additionally, we may eventually … Incentivized Helpful? Ben Caplan Risk Manager, and Insurance Agent in Sales at Hummel and Plum Insurance Agency Inc. (Insurance, 11-50 employees) Chose Square POS We chose Square because the simplicity of setup and reduced fees over its competitors. We liked the ease of setting up inventory alerts, tracking and sales reports. Its competitors had good functionality and even some things that Square does not, but in overall respect, Square … Incentivized Helpful? Verified User Chose Square POS Square offers about 70-80% of what all the others do, but when stacking out the pricing and efficiencies, it's competitively priced leaving more money in our pockets while the spend to get that other 20%-30% doesn't make sense operationally. Incentivized Helpful? JoAnna Cohen vice president of operations in Information Technology at BizGeni.com (Packaging and Containers, 1-10 employees) Chose Square POS Square POS outshines both Paypal and Authorize.Net in terms of doing the whole kit and kaboodle (website sales, in-person sales, and inventory management). The API is easier to work with, is more supported for e-commerce, and payments are swift and available almost instantly. … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	PayPal Zettle	Square POS
Likelihood to Recommend	7.9 (20 ratings)	10.0 (59 ratings)
Likelihood to Renew	10.0 (1 ratings)	10.0 (2 ratings)
Usability	9.0 (3 ratings)	9.6 (9 ratings)
Availability	10.0 (1 ratings)	- (0 ratings)
Performance	10.0 (1 ratings)	- (0 ratings)
Support Rating	10.0 (5 ratings)	8.7 (18 ratings)
Implementation Rating	10.0 (1 ratings)	- (0 ratings)
Ease of integration	10.0 (1 ratings)	- (0 ratings)
Product Scalability	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	10.0 (1 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (1 ratings)	- (0 ratings)