CompAnalyst vs. PayScale Insight Lab

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CompAnalyst
Score 9.0 out of 10
N/A
CompAnalyst is a compensation management software product from Salary.com. It includes survey data management, a job description builder, access to the Salary.com worldwide database (HR-reported salary data), and a dashboard to analyze internal pay practices vs. the market.N/A
PayScale Insight Lab
Score 4.2 out of 10
N/A
PayScale Insight Lab is a sales intelligence software solution offered by PayScale, Inc.N/A
Pricing
CompAnalystPayScale Insight Lab
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CompAnalystPayScale Insight Lab
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CompAnalystPayScale Insight Lab
User Ratings
CompAnalystPayScale Insight Lab
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.9
(0 ratings)
10.0
(0 ratings)
User Testimonials
CompAnalystPayScale Insight Lab
Likelihood to Recommend
It is a great tool to have if I need to make my business case for why we did or did not adjust a certain pay scale based on comprehensive data from CA. I can present a very strong case with real data to approve or reject a request for an adjustment or offer that is above or below our pay scale
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If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.
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Pros
  • It allows us to benchmark our internal comp structure and design effective comp ranges.
  • CompAnalyst allows us to benchmark our internal compensation with others in our industry.
  • Allows us to market our comp ranges within a region, or across the US.
  • Most of our job titles can be found within CompAnalyst.
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  • PayScale has been great for our organization for benchmarking market salaries and wages for our positions.
  • The service was great as well, in that we were able to send our job descriptions over to have our jobs matched with the market.
  • The market reports have been extremely helpful and are easy to understand, and being able to see a breakdown between total cash, base salary, and bonus has been great.
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Cons
  • I would like to see additional customization options in the software's application widgets.
  • Some competitors offer the ability for customers to see real-time pay data from their customer base. This is a feature I would like to see in CompAnalyst.
  • Some user interfaces in the software still need to be updated, but the team is doing an excellent job rolling out new features and updating the tool.
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  • Pre-recorded webinars on product updates would be great. I know they offer webinars, but many times they do not work into my schedule so I miss them. If they had a section on the site for training on product updates or new features that I could view on my own time I think would help me utilize the tool even better.
  • The ability to add-in or take away elements in the EE comp report. Some things are just not relevant to a company. I know a new release recently came out on the EE comp report and I am not a fluent with it as I once was (this is where the pre-recorded webinar or a learning byte would be helpful), but previously there were 3 versions of the EE comp report you could use. If I could add-in or drop-out sections to customize it to my company it would be nice.
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Usability
It could be a little more user friendly but once you get used to it it is fine. I love having a tool at my disposal that is current and accurate. I also like the fact that it keeps adding jobs and creates an broad database across multiple industries and even within industries to compare "apples to apples"
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It is user-friendly and easy to learn.
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Support Rating
Our Professional Services Consultant and Customer Success Manager are always available to answer our questions. If I have a compensation-related question, they will find the answer for us. They take our product feedback seriously, and the team has implemented a few of our requested features in the system. Their Vice President of Product Management is always open to receiving feedback, and CompAnalyst is always reaching out to customers to demo and test new product offerings.
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Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.
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Alternatives Considered
The value proposition for CompAnalyst is greater than other compensation management software alternatives that we have evaluated. No other system offers the same capabilities and functionalities as the CompAnalyst platform. While some competitors offer unique features not found in the tool, CompAnalyst is always evaluating new offerings to enhance the site. Additionally, we have an awesome professional services team that really rounds out the experience.
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First of all, PayScale was by far the easiest tool to navigate and provided us with appropriate data. We had been working with Mercer for all of our compensation studies so the partnership with Mercer was attractive to us as well. I felt like I didn't get the best customer service with the other two products when we were in the decision stage. There was some pressure tactics that I didn't appreciate, and some unprofessionalism that seemed like red flags to me when discussing entering into a long-term contract. Not only was PayScale the best user interface for us, but they had our best interests in mind and were very professional to work with.
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Return on Investment
  • Allowed us to put together global grades
  • Helps us quickly update ranges during merit
  • makes sure we have the latest data for jobs
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  • We wanted to ensure that we were able to support our compensation strategy and decisions with verifiable and trusted market data, and Payscale Insight has allowed us to do that. Now, compensation conversations with employees are more effective and transparent, enhancing our engagement and retention.
  • Additionally, we have been able to better train our managers to understand our compensation philosophy and how we can leverage it to improve performance and set effective goals for our employees.
  • Payscale Insight has become our main source for compensation data, eliminating the significant time investment it would previously take to bring it all together, review and make a decision.
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