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PDQ Connect vs. SymphonyAI IT Service Management

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PDQ Connect

4 Reviews and Ratings

SymphonyAI IT Service Management

45 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PDQ Connect

    Score10 out of 10
    		N/AA cloud-based patch management solution for system admins, PDQ Connect allows the user to automate deployments, nerd out on reports, access remote devices, and address vulnerabilities in as little as one click — from a single console. PDQ Connect takes care of the IT environment and is designed to help users to: Deploy quickly: Deploy software, files, and…

    $1,200

    per year 100 devices (minimum)

    SymphonyAI IT Service Management

    Score9.4 out of 10
    		N/ASymphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.N/A
    Pricing
    PDQ ConnectSymphonyAI IT Service Management
    Editions & Modules
    Basic
    $12
    per year per device
    Plus
    $18
    per year per device
    Premium
    $28
    per year per device
    Premium
    $28
    per year per device
    Premium
    $28
    per year per device
    No answers on this topic
    Offerings
    Pricing Offerings
    PDQ ConnectSymphonyAI IT Service Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBasic $12 per device/year Patch management & inventory insights Includes: - Device inventory - Prebuilt & custom packages - Custom fields & reports Plus $18 per device/year Includes everything in Basic and... - Automated deployments - Remote desktop - Role-based access control - Custom scanners Premium $28 per device/year Includes everything in Plus and... - Vulnerability scanning - Vulnerability prioritization - One-click CVE resolution - API-based integrations—
    More Pricing Information
    Features
    PDQ ConnectSymphonyAI IT Service Management
    Incident and problem management
    Comparison of Incident and problem management features of PDQ Connect and SymphonyAI IT Service Management
    Feature
    PDQ Connect
    -
    Ratings
    SymphonyAI IT Service Management
    8.8
    20 Ratings
    Organize and prioritize service tickets00 Ratings8.620 Ratings
    Expert directory00 Ratings8.815 Ratings
    Service restoration00 Ratings8.618 Ratings
    Self-service tools00 Ratings8.317 Ratings
    Subscription-based notifications00 Ratings7.915 Ratings
    ITSM collaboration and documentation00 Ratings9.617 Ratings
    ITSM reports and dashboards00 Ratings9.920 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of PDQ Connect and SymphonyAI IT Service Management
    Feature
    PDQ Connect
    -
    Ratings
    SymphonyAI IT Service Management
    9.0
    20 Ratings
    Configuration mangement00 Ratings8.320 Ratings
    Asset management dashboard00 Ratings8.920 Ratings
    Policy and contract enforcement00 Ratings9.815 Ratings
    Change management
    Comparison of Change management features of PDQ Connect and SymphonyAI IT Service Management
    Feature
    PDQ Connect
    -
    Ratings
    SymphonyAI IT Service Management
    9.4
    20 Ratings
    Change requests repository00 Ratings8.320 Ratings
    Change calendar00 Ratings9.916 Ratings
    Service-level management00 Ratings9.918 Ratings
    User Ratings
    PDQ ConnectSymphonyAI IT Service Management
    Likelihood to Recommend
    -
    (0 ratings)
    8.9
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)