Pega Platform

Pega Platform

205 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pega Platform	Score5.7 out of 10	N/A	Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.	$35 per month per user* (or $0.45 per case**)

Pricing

Pega Platform

Low-code Factory Edition: $35
per month per user* (or $0.45 per case**)
Standard Edition: $90
per month per user* (or $0.80 per case**)
Enterprise Edition: Custom Quote

Pricing Offerings
Pega Platform
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.

Community Pulse
Key User Insights
	Pega Platform
Considered Both Products	Pegasystems Verified User Chose Pega Platform Pega Platform has more functionality that is relevant for our business such as templates, categories and an audit trail that helps us better manage our knowledge base. Ultimately these added features and the ability to also manage workflow within the same tool made it a no … Incentivized Helpful? Verified User Chose Pega Platform It is having solid product functionality and performance. strong customer-oriented. Data modeling and SOA support. Incentivized Helpful? Verified User Chose Pega Platform Pega have standards platform for developers to develop components quickly compare to others products. Incentivized Helpful? Verified User Chose Pega Platform We did the POC of both UiPath and Pega RPA. As we already have a PEGA platform, we selected PEGA RPA for ease of integration and setup. Incentivized Helpful? Verified User Chose Pega Platform Salesforce is much faster, but you can’t complete the same things in it. Pega does work well with Salesforce though and can track cases. Pega requires a lot more setup and training than Salesforce, at least at my company. I don’t even know if Salesforce offers the same thing as … Incentivized Helpful? John Silva, MBA Marketing Automation Strategist in Information Technology at Glidewell Dental (Health, Wellness and Fitness, 1001-5000 employees) Chose Pega Platform Pega was by far the best one on leveraging AI and BPM to drive 1-1 personalization. Pega Next-Best-Action capabilities were definitely what made us choose them among the competition. Moreover, Pega has a robust community of users that made us feel we were making the right … Incentivized Helpful? Verified User Chose Pega Platform Easy to build applications with quality delivery. Incentivized Helpful? rahul garg RPA Consultant in Information Technology at Infosys (Information Technology and Services, 10,001+ employees) Chose Pega Platform Pega RPA and UIPath both are tools for Robotic process automation. In our projects we were dealing with Pega applications which are easily coupled with Pega RPA. It is better in a multi-threading environment as separate features are provided in Pega RPA. In UIPath, one needs to … Incentivized Helpful? sasya malireddy PEGA Software Developer in Product Management at Manheim (Automotive, 10,001+ employees) Chose Pega Platform Our business needs have a lot of dealing wherein case management is of utmost importance. We had to have a concrete structure of cases, child cases, and their binding cases. Also, data appropriation and its synchronization in these particular cases also play a very important … Incentivized Helpful? Verified User Chose Pega Platform It has less cost compared to other also good products. Very good support of the visual studio. Incentivized Helpful? Ammar Aldaffaie Oracle Service Cloud Developer in Information Technology at Willis Towers Watson's OneExchange (Financial Services, 10,001+ employees) Chose Pega Platform Pega is a browser portal verses with Oracle you get an installed console and BUI Pega is Java base. If you need software you can manage with not coding, Pega is a good option however you can still do so much with the OSC without any coding. JIRA would be better for service desk … Incentivized Helpful? Verified User Chose Pega Platform Pega Platform provided me the many OOTB features like SLA, Workflow, Reports, which are very much needed for my application development with very minimal or no changes. Even customization is very simple and robust. Business rule management is very much needed in my application, … Incentivized Helpful? David A. Herrera Senior System Architect in Information Technology at Rulesware (Management Consulting, 51-200 employees) Chose Pega Platform The Pega platform is the first and only product of this kind that I have used. Incentivized Helpful? Verified User Chose Pega Platform Pega was who we first chose, but due to the high learning curve and really needing developers who knew CODE, we were forced to look at other solutions like UiPath. Incentivized Helpful? Verified User Chose Pega Platform I can only compare it to our legacy ticketing system we were using previously (based in Remedy) and Pega far outfunctions that system. It provides us the ability to customize intake forms, business rules, and reporting that far outperforms Remedy. We can also intergrate Pega … Incentivized Helpful? Verified User Chose Pega Platform We used Salesforce.com and Orcle CRM. Later, after creating a couple of mock applications, we found Pega was best suited to our customer business process. Incentivized Helpful? Sundeepthi Namana Associate Software Engineer in Information Technology at WellCare Health Plans (Insurance, 5001-10,000 employees) Chose Pega Platform Pega Platform is the best BPM tool with more modularity, scalability and the best case management features. Very suitable for Banking, health insurance, and finance projects. The platform is used by analysts, developers and a number of other roles within a single Pega … Incentivized Helpful? Sushant Balur Member Of Technical Staff in Information Technology at Amadeus IT Group (Airlines/Aviation, 5001-10,000 employees) Chose Pega Platform Development and maintainence is much easier in Pega Incentivized Helpful? Verified User Chose Pega Platform On premise solution Incentivized Helpful? Verified User Chose Pega Platform We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite … Incentivized Helpful? Verified User Chose Pega Platform Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create … Incentivized Helpful? Ashish Kamdar Sr. Specialist in Information Technology at Synechron (Insurance, 5001-10,000 employees) Chose Pega Platform Cheaper than TIBCO and has a better front-end as compared to TIBCO. Cheaper than Salesforce when the target audience is the internal customers like call center agents and claim specialists. Incentivized Helpful? Verified User Chose Pega Platform Pega is far more customization and cohesive in its overall design. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Pega Platform

Comparison of Reporting & Analytics features of Pega Platform
Feature	Pega Platform 8.8 62 Ratings
Dashboards	9.061 Ratings
Standard reports	8.661 Ratings
Custom reports	8.660 Ratings

Comparison of Process Engine features of Pega Platform
Feature	Pega Platform 7.8 65 Ratings
Process designer	8.064 Ratings
Process simulation	6.056 Ratings
Business rules engine	9.064 Ratings
SOA support	9.050 Ratings
Process player	9.447 Ratings
Support for modeling languages	5.46 Ratings
Form builder	9.658 Ratings
Model execution	6.055 Ratings

Comparison of Collaboration features of Pega Platform
Feature	Pega Platform 9.0 50 Ratings
Social collaboration tools	9.050 Ratings

Comparison of Content Management Capabilties features of Pega Platform
Feature	Pega Platform 4.4 9 Ratings
Content management	4.49 Ratings

User Ratings
	Pega Platform
Likelihood to Recommend	6.0 (73 ratings)
Likelihood to Renew	10.0 (7 ratings)
Usability	9.0 (1 ratings)
Support Rating	10.0 (7 ratings)
Online Training	8.0 (1 ratings)
Implementation Rating	10.0 (1 ratings)