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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.6 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    Pega Platform

    Score5.7 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $35

    per month per user* (or $0.45 per case**)

    Pricing
    AppianPega Platform
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Platform
    Custom Quote Priced per user with unlimited apps.
    Minimum 100, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    Unlimited
    Low-code Factory Edition
    $35
    per month per user* (or $0.45 per case**)
    Standard Edition
    $90
    per month per user* (or $0.80 per case**)
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    AppianPega Platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    AppianPega Platform
    Considered Both Products
    Appian
    Chose Appian
    Pega Platform is a flat tool.
    Incentivized
    Chose Appian
    All 3 platforms we looked at met our requirements. The Pega Platform was rejected due to lack of ecosystem partners and consultant availability as well as price. The IBM platform was a very strong offering but a little less open on integration to non-IBM databases and …
    Incentivized
    Chose Appian
    Appian compares favorably with other vendors in the space. It is strongest with business workflow automation and to create custom business applications. The tool base for coding is extremely straightforward and allows for faster coding and deployment. Handles very complex …
    Incentivized
    Chose Appian
    We using this from long time. We're quite familiar with them. it's easy to use and understand. and it's documentation is quite helpful.
    Incentivized
    Chose Appian
    ease of use; inter-operability and scalability; great support and customer service
    Incentivized
    Chose Appian
    Appian provided a better IDE for implementation, strategy to upgrade to newer versions, Appian had a simplified model to integrate with APIs and handle their responses as well as providing more robust BMP and RPA capabilities.
    Incentivized
    Chose Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Chose Appian
    Perceived as easier to operate and significantly lower cost to implement when originally implemented. I do believe Pega has become more competitive in this regard.
    Incentivized
    Chose Appian
    We found a better cultural fit with Appian and after the experience working with them, we know we made the right choice.
    Incentivized
    Chose Appian
    Against programming languages like .NET and Java, Appian is faster to design and develop applications, but it lacks the flexibility in UI and advanced debugging tools. Against Pega, Appian is easier to use and less expensive.
    Incentivized
    Chose Appian
    Appian is lighter and easier to get started with.
    Incentivized
    Chose Appian
    I was not involved in the initial analysis but I know Appian came close with Pegasystems in the intelligent business process management suite.
    Incentivized
    Chose Appian
    The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
    Incentivized
    Chose Appian
    Limited experience with this product but did find it was harder and took longer to produce a usable product
    Incentivized
    Chose Appian
    Not sure what this is, actually. But this is the name of the module we're doing.
    Incentivized
    Chose Appian
    We have reviewed Appian against other BPM application/suite such as Pega, Empirica, and so forth. In the end, we found low code with the Appian product to be the most robust and scalable with good performance. Like all evaluation criteria that they have to be balance with cost, …
    Incentivized
    Chose Appian
    Appian is leaner and provides a quicker deployment. Pega has "off-the-shelf" solutions and is more invested in AI and robotics.
    Incentivized
    Chose Appian
    [We selected Appiam BPM due to] Cost of ownership and license fee.
    Incentivized
    Pegasystems
    Chose Pega Platform
    Appian works well but not as robust as Pega and doesn’t scale as well (at least in our experience).
    Incentivized
    Chose Pega Platform
    IBM BPM and Appian BPM platform.
    Incentivized
    Chose Pega Platform
    Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create …
    Incentivized
    Chose Pega Platform
    It is a complete suite with a clear set of learning courses, which enables faster customer engagement.
    Incentivized
    Chose Pega Platform

    There are lots of BPM products in market like IBM BPM, Lombardi, Appian case 360 but PEGA stands out in terms of multiple capabilities:

    • Support for multiple protocol
    • Federated case management
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    AppianPega Platform
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Appian and Pega Platform are cloud-based platforms that help developers quickly build apps for business process management (BPM), case management, customer relationship management (CRM), and other business needs. Appian sacrifices some flexibility in favor of ease of use, while Pega Platform sometimes prioritizes customization over usability. Overall, however, both platforms offer similar functionality. Due to their focus on addressing enterprise business needs, both products are used primarily by large companies and organizations.

    Features

    Although both Pega Platform and Appian offer similar features and capabilities, they differ in their user experience and flexibility.

    Appian is focused on being quick and easy to use, both for developers and end users. Developers find Appian intuitive and suitable for quick-turnaround development, allowing them to create mockups and prototype apps within hours or even within minutes. Users with development experience are able to get up to speed with the platform quickly and easily. The platform integrates well with external systems such as Salesforce and DocuSign, helping businesses develop apps that play well with their existing systems. Appian is also actively developed, with quarterly releases responsive to user feedback and changing business landscapes.

    Pega Platform, on the other hand, offers detailed customization options and is open to code-based modification. Its modification and update capabilities for apps are easy to use and helpful, making it simple for developers to adapt their apps as needed. Machine learning and analytics allow developers to create apps that learn from past behavior. BPM workflows in Pega Platform are easy for developers to demonstrate and explain, even to non-technical stakeholders.

    Limitations

    However, each platform has drawbacks that might make it less suitable for your organization. You should consider the limitations of Pega Platform and Appian before purchasing.


    Pega Platform’s customizability comes with a price. Despite its low-code and no-code options, the software still requires a non-trivial amount of user training and can be intimidating for new users, especially users without previous development experience. Setting up Pega Platform initially can be a difficult task on its own, with some businesses requiring significant support from the vendor to get started. It can also be slow, especially for users with sub-optimal internet connections, since every action requires communication with the cloud server.

    Appian’s frequent upgrades are great for adding new features, but some customers find the upgrade process itself frustrating. Appian doesn’t offer tools to test whether an upgrade will affect the functionality of existing apps, which means you might have to test your applications after every upgrade. Appian’s templates and default forms don’t allow enough customization for some users, requiring them to develop from-scratch solutions instead of modifying a template. The platform also provides limited support for complex UI requirements, code-based development, and data visualizations.

    Pricing

    Appian offers multiple pricing options in a tiered structure. The Free tier is free and includes training materials and access to basic Appian functionality so new users can evaluate the platform. The Standard tier allows one application per license with a minimum of 100 users, and is priced per user based on the user type: Standard Users ($60/user) with admin access, development capabilities, and unlimited access to the app itself; Infrequent Users ($18/user) with up to four 24-hour sessions per month; and External Input Users ($2/user) who can submit forms and requests to the developed app. The Flat Fee tier offers one fixed price per app, with unlimited users. The Enterprise tier allows an unlimited number of apps and is priced per user. Pricing for the Flat Fee and Enterprise tiers are available via a quote from Appian.

    Pega Platform offers three pricing tiers. The Trial tier is free and is limited to 30 days of usage for evaluation and training purposes. The Enterprise Starter tier is $90 per user per month and includes features for internal business apps. The Enterprise Transformation tier is priced by quote from the vendor and adds features for customer engagement and users external to your organization.

    Features
    AppianPega Platform
    Low-Code Development
    Comparison of Low-Code Development features of Appian and Pega Platform
    Feature
    Appian
    9.1
    75 Ratings
    Pega Platform
    -
    Ratings
    Visual Modeling8.873 Ratings00 Ratings
    Drag-and-drop Interfaces8.972 Ratings00 Ratings
    Platform Security9.271 Ratings00 Ratings
    Platform User Management8.872 Ratings00 Ratings
    Reusability9.575 Ratings00 Ratings
    Platform Scalability9.573 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and Pega Platform
    Feature
    Appian
    -
    Ratings
    Pega Platform
    8.8
    62 Ratings
    Dashboards00 Ratings9.061 Ratings
    Standard reports00 Ratings8.661 Ratings
    Custom reports00 Ratings8.660 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and Pega Platform
    Feature
    Appian
    -
    Ratings
    Pega Platform
    7.8
    65 Ratings
    Process designer00 Ratings8.064 Ratings
    Process simulation00 Ratings6.056 Ratings
    Business rules engine00 Ratings9.064 Ratings
    SOA support00 Ratings9.050 Ratings
    Process player00 Ratings9.447 Ratings
    Support for modeling languages00 Ratings5.46 Ratings
    Form builder00 Ratings9.658 Ratings
    Model execution00 Ratings6.055 Ratings
    Collaboration
    Comparison of Collaboration features of Appian and Pega Platform
    Feature
    Appian
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    Social collaboration tools00 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Appian and Pega Platform
    Feature
    Appian
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    Content management00 Ratings4.49 Ratings
    User Ratings
    AppianPega Platform
    Likelihood to Recommend
    9.4
    (139 ratings)
    6.0
    (73 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    10.0
    (7 ratings)
    Usability
    8.7
    (95 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (118 ratings)
    10.0
    (7 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    10.0
    (1 ratings)