| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Pepper Cloud | Score9 out of 10 | Small Businesses (1-50 employees) | Pepper Cloud CRM is a cloud-based customer relationship management software solution for SMBs that use WhatsApp, that when integrated adds lead management capabilities, scheduled messaging, and other outreach features. | N/A |
 Pipedrive | Score8.6 out of 10 | N/A | Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales. | $24 per month per seat |
| Pepper Cloud | Pipedrive | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | Monthly plans are available. The Essentials monthly plan at $24 per month. | ||||||||||||||
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| Pepper Cloud | Pipedrive | |
|---|---|---|
| Considered Both Products | Chose Pepper Cloud Their unique capabilities includes omnichannel CRM at reasonable prices. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Pepper Cloud | Pipedrive | |||||||||||||||||||||||||||||||
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Platform |
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| Pepper Cloud | Pipedrive | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.6 |
| Likelihood to Renew | - | 8.0 |
| Usability | 10.0 | 9.7 |
| Availability | - | 8.2 |
| Support Rating | 10.0 | 8.5 |
| Implementation Rating | - | 8.2 |
| Ease of integration | 10.0 | - |
