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Pepper Cloud vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pepper Cloud

    Score9 out of 10
    Small Businesses (1-50 employees)
    Pepper Cloud CRM is a cloud-based customer relationship management software solution for SMBs that use WhatsApp, that when integrated adds lead management capabilities, scheduled messaging, and other outreach features.N/A

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Pepper CloudSalesforce Sales Cloud
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Pepper CloudSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
    Features
    Pepper CloudSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    9.2
    1 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management10.01 Ratings9.3261 Ratings
    Workflow management9.01 Ratings8.3252 Ratings
    Territory management9.01 Ratings7.7204 Ratings
    Opportunity management9.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.7238 Ratings
    Contract management9.01 Ratings7.9209 Ratings
    Quote & order management9.01 Ratings7.7192 Ratings
    Interaction tracking10.01 Ratings8.8223 Ratings
    Channel / partner relationship management10.01 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    9.5
    1 Ratings
    Salesforce Sales Cloud
    7.8
    99 Ratings
    Case management9.01 Ratings8.397 Ratings
    Call center management10.01 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    8.5
    1 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management10.01 Ratings8.5234 Ratings
    Email marketing7.01 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    8.7
    1 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management10.01 Ratings8.9231 Ratings
    Billing and invoicing management8.01 Ratings7.674 Ratings
    Reporting8.01 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    8.7
    1 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting9.01 Ratings8.1223 Ratings
    Pipeline visualization9.01 Ratings8.0242 Ratings
    Customizable reports8.01 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    9.7
    1 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields10.01 Ratings9.0244 Ratings
    Custom objects9.01 Ratings9.0233 Ratings
    API for custom integration10.01 Ratings8.5203 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    Security
    Comparison of Security features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    8.5
    1 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability9.01 Ratings8.9215 Ratings
    Role-based user permissions8.01 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    10.0
    1 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data10.01 Ratings9.0154 Ratings
    Social engagement10.01 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    9.5
    1 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation10.01 Ratings8.4208 Ratings
    Compensation management9.01 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Pepper Cloud and Salesforce Sales Cloud
    Feature
    Pepper Cloud
    10.0
    1 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access10.01 Ratings7.9227 Ratings
    User Ratings
    Pepper CloudSalesforce Sales Cloud
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    10.0
    (1 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)