| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Pepper Cloud | Score9 out of 10 | Small Businesses (1-50 employees) | Pepper Cloud CRM is a cloud-based customer relationship management software solution for SMBs that use WhatsApp, that when integrated adds lead management capabilities, scheduled messaging, and other outreach features. | N/A |
 WATI.io | Score8.9 out of 10 | N/A | WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time. | $49 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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| Pepper Cloud | WATI.io | |
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| Considered Both Products | Chose Pepper Cloud Their unique capabilities includes omnichannel CRM at reasonable prices. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
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| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Pepper Cloud | WATI.io | |||||||||||||||||||||||||||||||
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| Pepper Cloud | WATI.io | |
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| Likelihood to Recommend | 9.0 | 8.0 |
| Usability | 10.0 | - |
| Support Rating | 10.0 | - |
| Ease of integration | 10.0 | - |
