Personio is presented as an all-in-one HR software for small and medium-sized companies from the company of the same name based in Munich. The platform supports applicant tracking, workforce management features (e.g. attendance tracking, leave management) with employee self-service, as well as support for HR workflows, and employee performance review.
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TriNet
Score 4.6 out of 10
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TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Personio is much like Hibob, strong focus on the relationship between managers and employees. Very intuitive UX and UI - staying at the forefront of HCM. Sympa does better in terms of overall connectivity.
Personio is a market leader for good reasons, solid and giving its …
We are considering using the Engagement Survey this next year. The benefits are that our staff are already familiar with TriNet and trust the platform with their data. TriNet also offers insight through consultancy as well as as best practices for the Engagement Survey. We may …
TriNet was already in use when I started, I switched off of this software as soon as I was able to. ADP and Sequoia both had better customer support, though similar reporting functionality and UX. TriNet was better than both at payroll.
I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
TriNet has way more features and functionalities than Gusto. Specifically, the HR function is a big life from mine and the VP of Operations shoulders, and it's nice to have an HR function where we can direct the team to.
I used Insperity for 1 year. they sold me mid year and screwed up our health insurance (something they promised me wouldn't happen which made the relationship start off bad. Their service was pretty good though, they were helpful just a little more expensive and had better …
Both Insperity and TriNet have failed us in the same and different ways. Justworks was initially more expensive for benefits than TriNet. However, TriNet's benefits renewed with an average 10% increase, so we did not see savings for very long. If we could just be free of a …
I didn't select TriNet, it was at my organization when I got here. No one at TriNet gave my company information on how hard it is to move companies in the middle of the quarter. Even UKG did that. I think that every other system works better.
These were specifically for Payroll and some HR, we did not use the PEO options for these companies. When we decided to go with a PEO these two companies either did have what TriNet offered, the prices were much higher. The switch over to TriNet was much easier than the …
I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, …
Overall, it was a better product, and it was also more cost effective. We ended up with better benefits for our employees and lower fees while also experiencing a better platform. The competitor was trying to charge us a very large one time set up fee, which we did not have …
Trinet was selected because they have a robust platform and many services that they provide. In addition, the first year discount provides piece of mind when changing providers.
I was not a part of the selection process, as I was brought in after we began using TriNet. I have seen others, though, and prefer this to anything else I have encountered. I very much like the look of the platform, but most importantly, the people that assist with each …
This software could be of great help to many companies to keep an orderly manner and in the same control panel, all the management of their employees. Perfect for human resources departments that want to automate tedious tasks, with the guarantee that they will be well executed.
For the areas I outlined previously, TriNet is the perfect solution for a young company (start up) to get 1) payroll services, 2) benefits (large offering, best rates), and support when critical issues come about and you don't have an HR Dept. The rates are the best. The people I work with are why I'd keep coming back.
Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies.
It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime.
Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors.
Expense management could be improved upon. We use a state bank for credit cards, and we were unable to link our credit card accounts directly. I have a workaround, but it means manually uploading the charges. Also, in this particular area, the support is not the best.
Also in expense management, while it has many fields for you to enter information, some of those don't show up on the reports.
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
Personio is an established HCM provider - for good reasons. In particular, for employees and managers, Personio is easy to use and allows for managers and employees to truly focus on what matters, in a modern and flexible way. There are certain points that could be improved in the overall administration of the system, in particular when it comes to integrations and old techstack - but this is the case really for all historical HCM providers. Personio is a solid tool and certainly recommended.
Being only 8 months into using the product there are still some things I need to learn, but I am sure as we start to use the product to it's full potential the usability score will go up. The expense interface is a little clunky to what we have used in the past, but the employees are happier that they can have their expenses direct deposited instead of getting an expense check.
We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
again tough to say. Our account manager - 10 most others - 6 Benefits - 5 HR support - 2 (the joke in my team is "why ask, he's just going to say "do this and then check with your legal dept.") If we have to do our own research why do we need you. Like I said, great for smaller companies that don't have an HR team. There is almost an attitude of "we are TriNet, this is how we do it, deal with it. You're in our platform now". Every client may have different needs and TriNet needs to be able to adapt to them. The new role of strong HR teams is business partners - TriNet struggles with this and seems to be stuck in old "tell you what to do", plan the Christmas party and buy cake once a month for birthdays. Its timer to move forward!
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
Personio is much like HiBob, strong focus on the relationship between managers and employees. Very intuitive UX and UI - staying at the forefront of HCM. Sympa does better in terms of overall connectivity. Personio is a market leader for good reasons, solid and giving its customers good value for the investment.
I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
