TrustRadius: an HG Insights company

Grasshopper vs. Phone.com

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.4 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    GrasshopperPhone.com
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    GrasshopperPhone.com
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    GrasshopperPhone.com
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Phone.com
    Feature
    Grasshopper
    9.7
    46 Ratings
    Phone.com
    10.0
    2 Ratings
    Hosted PBX9.423 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings10.02 Ratings
    User templates10.019 Ratings10.02 Ratings
    Call reports9.433 Ratings10.02 Ratings
    Directory of employee names9.434 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Phone.com
    Feature
    Grasshopper
    9.6
    51 Ratings
    Phone.com
    10.0
    2 Ratings
    Answering rules9.247 Ratings10.02 Ratings
    Call recording9.622 Ratings10.02 Ratings
    Call park9.812 Ratings10.01 Ratings
    Call screening10.036 Ratings10.02 Ratings
    Message alerts9.243 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Phone.com
    Feature
    Grasshopper
    7.9
    12 Ratings
    Phone.com
    10.0
    1 Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings10.01 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Phone.com
    Feature
    Grasshopper
    8.9
    48 Ratings
    Phone.com
    10.0
    2 Ratings
    Mobile app for iOS8.935 Ratings10.01 Ratings
    Mobile app for Android8.929 Ratings10.01 Ratings
    User Ratings
    GrasshopperPhone.com
    Likelihood to Recommend
    7.8
    (56 ratings)
    10.0
    (2 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (42 ratings)
    -
    (0 ratings)