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Phone.com vs. Vonage Business Communications

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Phone.com

2 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phone.com

    Score10 out of 10
    		N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    Phone.comVonage Business Communications
    Editions & Modules
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    Phone.comVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.—
    More Pricing Information
    Features
    Phone.comVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    10.0
    2 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX10.02 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings9.26 Ratings
    User templates10.02 Ratings00 Ratings
    Call reports10.02 Ratings00 Ratings
    Directory of employee names10.02 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    10.0
    2 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules10.02 Ratings8.59 Ratings
    Call recording10.02 Ratings9.26 Ratings
    Call park10.01 Ratings8.67 Ratings
    Call screening10.02 Ratings8.57 Ratings
    Message alerts10.02 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    10.0
    1 Ratings
    Vonage Business Communications
    -
    Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    10.0
    2 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS10.01 Ratings8.39 Ratings
    Mobile app for Android10.01 Ratings6.76 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Phone.com and Vonage Business Communications
    Feature
    Phone.com
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    Phone.comVonage Business Communications
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)