PhoneBurner vs. Playbook AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PhoneBurner
Score 8.0 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$165
per month per user
Playbook AI
Score 8.4 out of 10
N/A
Playbook AI enables revenue teams orchestrate & execute sales playbooks that build more pipeline.N/A
Pricing
PhoneBurnerPlaybook AI
Editions & Modules
Standard
$165
per month per user
Professional
$195
per month per user
Premium
$215
per month per user
No answers on this topic
Offerings
Pricing Offerings
PhoneBurnerPlaybook AI
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
More Pricing Information
Community Pulse
PhoneBurnerPlaybook AI
Considered Both Products
PhoneBurner
Chose PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are …
Chose PhoneBurner
PhoneBurner is better due to the features of the application and the interface execution. It is a far superior product for troubleshooting issues and retaining numbers for usage. Text free is okay but PhoneBurner is better.
Playbook AI

No answer on this topic

Features
PhoneBurnerPlaybook AI
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
PhoneBurner
7.4
Ratings
3% above category average
Playbook AI
-
Ratings
Contact preview8.60 Ratings00 Ratings
Dialer-CRM integration6.70 Ratings00 Ratings
Call notes & tags5.80 Ratings00 Ratings
Automatic call logging8.70 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
PhoneBurner
9.2
Ratings
19% above category average
Playbook AI
-
Ratings
Outbound dialing9.00 Ratings00 Ratings
Inbound routing8.90 Ratings00 Ratings
Custom caller ID9.00 Ratings00 Ratings
Click-to-call9.30 Ratings00 Ratings
Recorded voicemail drop9.80 Ratings00 Ratings
Dialer contact import9.40 Ratings00 Ratings
Campaign & list management9.40 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
PhoneBurner
9.2
Ratings
20% above category average
Playbook AI
-
Ratings
Follow-up calls9.40 Ratings00 Ratings
Dialer reporting & analytics8.70 Ratings00 Ratings
Dialer compliance9.40 Ratings00 Ratings
Best Alternatives
PhoneBurnerPlaybook AI
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
Mixmax
Mixmax
Score 8.8 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Outreach
Outreach
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PhoneBurnerPlaybook AI
Likelihood to Recommend
6.5
(0 ratings)
9.0
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
8.6
(0 ratings)
-
(0 ratings)
User Testimonials
PhoneBurnerPlaybook AI
Likelihood to Recommend
I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy.
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The product is always evolving for the better, and any room for improvement is always appreciated and implemented in speed even if the use case was for a few requirements. It automates emails, LinkedIn and calls. To get all these features on the same platform is a blessing. we are using Playbook AI in our team for more than 3 months and our experience is very good the supportive get from the Playbook team is Awesome!
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Pros
  • It is super easy to upload the lead list and keep everything in a unified and easy to use record.
  • Time savings in the case of calling more than 50 people during a single day for example.
  • Extremely friendly interface and reliable software.
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  • Add leads to sequences.
  • Automation leads import.
  • Automatic email.
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Cons
  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
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  • Honestly till now there is nothing to dislike.
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Usability
The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.
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No answers on this topic
Support Rating
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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No answers on this topic
Alternatives Considered
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
Read full review
No answers on this topic
Return on Investment
  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
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  • Increase productivity of our sales team.
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ScreenShots

PhoneBurner Screenshots

Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability