Phorest vs. YouCanBookMe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Phorest
Score 7.0 out of 10
N/A
Phorest is a salon management software platform from, from Phorest Salon Software in Ireland. The software focuses on appointments and online bookings and document management and elimination, as well as review collection, reputation management, staff performance reports, and client remarketing.N/A
YouCanBookMe
Score 9.6 out of 10
N/A
YouCanBook.me is appointment scheduling software from the UK company of the same name.
$9
per month
Pricing
PhorestYouCanBookMe
Editions & Modules
No answers on this topic
Individual
$9
per month
Professional
$13
per month
Teams
$18
per month per member
Offerings
Pricing Offerings
PhorestYouCanBookMe
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount available for annual pricing, and 20% discount for 2-year pricing. Special discounts available for educators.
More Pricing Information
Community Pulse
PhorestYouCanBookMe
User Ratings
PhorestYouCanBookMe
Likelihood to Recommend
7.0
(0 ratings)
8.5
(0 ratings)
User Testimonials
PhorestYouCanBookMe
Likelihood to Recommend
It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.
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YouCanBook.Me has made it really easy to schedule calls with applicants and with team members scattered across the world. We use it a lot to schedule follow up calls with potential leads from conferences and other recruiting events, which has been really key in converting leads from those events, and we direct applicants for our internship and staff positions to YouCanBook.Me to schedule interviews. We also use it to schedule calls with team members internationally. It is most useful for scheduling a call between two participants.
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Pros
  • Appointment scheduling
  • SMS Reminders
  • Rebooking SMS
  • Support
  • Managing Clients
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  • Allows a prospect flexibility in choosing a time to meet
  • Saves me a lot of time with followup phone calls to book a spot
  • I can choose the times I am available for each day
  • If I block off time in my Outlook calendar, it blocks it off in YouCanBook.Me as well, so if there is a one-off time I cannot meet, I can just block it in my calendar instead of going into my YouCanBook.Me account
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Cons
  • Better UI/UX - more intuitive to use
  • Better customer service support
  • Would prefer more hand holding during onboarding experience
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  • We loved the old version of youcanbook.me. Once they updated the site and functionality, we hated it. We kept reverting back to the old version, but now we cannot use the old version anymore. The new version has made it much slower to set up a new profile and fill in all of the reminders.
  • If they made it faster to populate a new profile by limiting repetition, that'd be awesome. We have to edit the titles of calendar events, emails to us, emails to participants, etc.
  • Working with Google calendar is sometimes frustrating, but they've recently updated it to make it easier for us to duplicate calendar events. Youcanbook.me syncs with Google calendar, so making all of the calendar events set to "Free" (previously, "Available") is pretty annoying.
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Alternatives Considered
Phorest is a more modern software, although it can still be more intuitive to use its much better than other options out there. I feel it works great for someone who has been using salon software for many years and wants to upgrade to something more modern, or for someone who is switching over from pen and paper to manage their appointments
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Youcanbook.me is a pretty unique service, but some others have come up since we started using it in 2015. There´s some competition like simply book or roomzilla, but he haven´t considered them because they aren't as cost-effective or simply haven't found a need to do it yet. Folk at youcanbookme have given us great user support and have many benefits for the educational sector, which make it hard for competition because we are pretty happy with their service :)
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Return on Investment
  • More organization
  • Helped with business processes
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  • This has saved me untold hours of telephone tag and email wars by allowing people to self-serve. Time is the most valuable commodity.
  • The reminder system also saves time.
  • The best is that, once it's set up, it doesn't require regular maintenance unless my products or meeting types change.
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ScreenShots

YouCanBookMe Screenshots

Screenshot of an example appointment, in YouCanBookMe.Screenshot of A customized booking page. Users can create a unique scheduling experience with multiple display options and customizable notifications.Screenshot of YouCanBookMe's security features.Screenshot of an example of YouCanBookMe's automations, including automated video links, CRM updates, reminders, follow-ups and no-show tracking.Screenshot of an example booking experience, on a mobile device.Screenshot of YouCanBookMe's customer support team.