Piano Analytics vs. Smartlook
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
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| Entry-level Setup Fee | $430 per server calls consumption | Optional | ||||||||||||||
| Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
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| Piano Analytics | Smartlook | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.0 |
| Likelihood to Renew | 8.0 | 8.9 |
| Usability | 8.3 | 10.0 |
| Availability | 9.5 | 9.1 |
| Performance | 9.0 | 8.2 |
| Support Rating | 9.0 | 10.0 |
| In-Person Training | 5.0 | - |
| Implementation Rating | 8.0 | 7.3 |
| Configurability | 9.0 | 8.2 |
| Ease of integration | - | 9.1 |
| Product Scalability | 8.0 | 8.2 |
| Vendor post-sale | 6.0 | 9.1 |
| Vendor pre-sale | 8.0 | 9.1 |