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OpenPhone vs. Sideline by Pinger

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenPhone

    Score9.3 out of 10
    N/AOpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.

    $15

    per month per user

    Sideline

    N/AN/ASideline creates a second business line on a phone using an app. Sideline works with an existing carrier network (not VoIP) to deliver call quality anywhere the phone has service. And its custom caller ID makes it clear which number is ringing so it's easy to prioritize calls and answer accordingly.N/A
    Pricing
    OpenPhoneSideline
    Editions & Modules
    Starter
    $15
    per month per user
    Business
    $23
    per month per user
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenPhoneSideline
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing.—
    More Pricing Information
    Features
    OpenPhoneSideline
    Cloud PBX
    Comparison of Cloud PBX features of OpenPhone and Sideline by Pinger
    Feature
    OpenPhone
    5.8
    5 Ratings
    Sideline by Pinger
    -
    Ratings
    Hosted PBX4.64 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)4.65 Ratings00 Ratings
    User templates8.14 Ratings00 Ratings
    Call reports4.64 Ratings00 Ratings
    Directory of employee names7.24 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of OpenPhone and Sideline by Pinger
    Feature
    OpenPhone
    7.6
    9 Ratings
    Sideline by Pinger
    -
    Ratings
    Answering rules7.26 Ratings00 Ratings
    Call recording7.28 Ratings00 Ratings
    Call park7.25 Ratings00 Ratings
    Call screening7.27 Ratings00 Ratings
    Message alerts9.07 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of OpenPhone and Sideline by Pinger
    Feature
    OpenPhone
    5.8
    10 Ratings
    Sideline by Pinger
    -
    Ratings
    Video conferencing4.62 Ratings00 Ratings
    Audio conferencing4.65 Ratings00 Ratings
    Video screen sharing5.01 Ratings00 Ratings
    Instant messaging9.010 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of OpenPhone and Sideline by Pinger
    Feature
    OpenPhone
    5.9
    10 Ratings
    Sideline by Pinger
    -
    Ratings
    Mobile app for iOS4.610 Ratings00 Ratings
    Mobile app for Android7.25 Ratings00 Ratings
    User Ratings
    OpenPhoneSideline
    Likelihood to Recommend
    9.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (2 ratings)
    -
    (0 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)