PingPlotter vs. Preseem

The best scenario and best results are seen when the path does not reuse the same device for the "next hop". It is less well suited in situations where the path is being tricked by the re-use of devices for the next interface. This is seen required in many networks where the proper type of connection is not on an end device and the core device is used to provide a fiber to copper sort of "pass-through" connection.

Incentivized

For any ISP that wants to know the QoE their customers experience while using their service, Preseem is an excellent choice. The rate plan shaping also makes sure the connection feels fast, even if the speeds are being 100% utilized by the customer. This is not a DPI service though, so you can't classify or shape certain services over others. All traffic is treated fairly, and small flows are moved to the front of the queue to make sure interactive traffic like VOIP, DNS, and gaming is working well ahead of large downloads.

Incentivized

• Monitor traffic in network
• Measure stops when contacting network locations such as websites
• Measures the lag and latency it takes to contact network locations
• Gives you both induvidual measurements as well as good oversight
• identifies when network lag or disconnect occurs

• Excellent web interface that shows all the relevant performance data
• Great customer service
• Fair pricing
• Great rate plan shaping to maintain low latency
• API integration with our billing systems and many others

Incentivized

• Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
• Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
• Ability to drag and drop the graphs to reorder them.
• more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.

Incentivized

• The tool could stand to be a little less engineered, but really the ROI isn't there for them to do so. I don't think most of us care about how pretty it looks, more so does it work and can I figure it out in relatively short order.

I installed it and it just started working. I realized I could then tweak it to show what I needed but didn't have to spend a long time configuring it before use, editing YAML files etc. Maybe that's fine for a network professional, but I only need this software if something goes wrong, and then need it to work quickly out of the box.

Incentivized

I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.

Incentivized

PingPlotter has better visualizations and a stronger ability to capture historical data than other tools I've used. This makes it easier to find the root cause by looking back in the log data to find where latency or packet loss occurred.

Incentivized

Any Amplifi product can show client infrastructure usage and date. the Dream Machine is perfect because it has built-in everything for the client to manage his local network.

• Great ROI, troubleshooting time has been reduced by 90%
• Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
• lacks integration into our MSP toolkit, and we now use it as a stand alone product

Incentivized

• Preseem has increased our ability to service our end users without hiring additional staff.
• Well worth the cost - less frustration for network managers.
• Runs in the background with little to no input from network manager.
• Very reasonable cost to operate.