Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday.com
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$12
per month per user
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
monday.comPipedrive
Editions & Modules
Basic
$12
per month per user
Standard
$14
per month per user
Pro
$24
per month per user
Enterprise
Contact Sales
Contact us
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
monday.comPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also availableMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
monday.comPipedrive
Features
monday.comPipedrive
Project Management
Comparison of Project Management features of Product A and Product B
monday.com
8.9
Ratings
15% above category average
Pipedrive
-
Ratings
Task Management9.50 Ratings00 Ratings
Resource Management9.30 Ratings00 Ratings
Gantt Charts8.40 Ratings00 Ratings
Scheduling8.60 Ratings00 Ratings
Workflow Automation9.60 Ratings00 Ratings
Team Collaboration9.40 Ratings00 Ratings
Support for Agile Methodology8.70 Ratings00 Ratings
Support for Waterfall Methodology7.00 Ratings00 Ratings
Document Management8.40 Ratings00 Ratings
Email integration9.30 Ratings00 Ratings
Mobile Access8.60 Ratings00 Ratings
Timesheet Tracking9.00 Ratings00 Ratings
Change request and Case Management9.60 Ratings00 Ratings
Budget and Expense Management9.10 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
monday.com
9.8
Ratings
26% above category average
Pipedrive
-
Ratings
Quotes/estimates9.80 Ratings00 Ratings
Project & financial reporting9.80 Ratings00 Ratings
Integration with accounting software9.70 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday.com
-
Ratings
Pipedrive
6.7
Ratings
14% below category average
Customer data management / contact management00 Ratings7.60 Ratings
Workflow management00 Ratings5.80 Ratings
Territory management00 Ratings6.00 Ratings
Opportunity management00 Ratings8.20 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.90 Ratings
Contract management00 Ratings5.00 Ratings
Quote & order management00 Ratings5.00 Ratings
Interaction tracking00 Ratings8.00 Ratings
Channel / partner relationship management00 Ratings6.80 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday.com
-
Ratings
Pipedrive
2.9
Ratings
89% below category average
Case management00 Ratings4.70 Ratings
Call center management00 Ratings1.10 Ratings
Help desk management00 Ratings3.10 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday.com
-
Ratings
Pipedrive
6.1
Ratings
22% below category average
Lead management00 Ratings5.80 Ratings
Email marketing00 Ratings6.50 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday.com
-
Ratings
Pipedrive
6.0
Ratings
24% below category average
Task management00 Ratings7.80 Ratings
Billing and invoicing management00 Ratings4.10 Ratings
Reporting00 Ratings6.30 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday.com
-
Ratings
Pipedrive
6.9
Ratings
9% below category average
Forecasting00 Ratings6.40 Ratings
Pipeline visualization00 Ratings8.10 Ratings
Customizable reports00 Ratings6.30 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday.com
-
Ratings
Pipedrive
4.9
Ratings
42% below category average
Custom fields00 Ratings5.50 Ratings
Custom objects00 Ratings6.10 Ratings
Scripting environment00 Ratings1.00 Ratings
API for custom integration00 Ratings6.80 Ratings
Security
Comparison of Security features of Product A and Product B
monday.com
-
Ratings
Pipedrive
5.9
Ratings
34% below category average
Single sign-on capability00 Ratings6.10 Ratings
Role-based user permissions00 Ratings5.80 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
monday.com
-
Ratings
Pipedrive
1.1
Ratings
148% below category average
Social data00 Ratings1.10 Ratings
Social engagement00 Ratings1.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday.com
-
Ratings
Pipedrive
3.6
Ratings
68% below category average
Marketing automation00 Ratings3.60 Ratings
Compensation management00 Ratings3.50 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday.com
-
Ratings
Pipedrive
7.5
Ratings
2% above category average
Mobile access00 Ratings7.50 Ratings
User Ratings
monday.comPipedrive
Likelihood to Recommend
9.0
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.0
(0 ratings)
Usability
8.7
(0 ratings)
9.6
(0 ratings)
Availability
8.2
(0 ratings)
8.2
(0 ratings)
Performance
8.6
(0 ratings)
-
(0 ratings)
Support Rating
9.4
(0 ratings)
8.5
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
8.2
(0 ratings)
Configurability
8.2
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
6.9
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
monday.comPipedrive
Likelihood to Recommend
Here, I will suggest that it is best to create employees, clients, or project reports. Easy to track with the dashboards. I did many integrations and developments. I can not list each of them here. I will say the best tool for management. I couldn't see criteria of unsuitable. But yes It will depend on the client's requirements. I will suggest it as very user-friendly tool for CEOs, CTOs, Managers, and company owners also for team.
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Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
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Pros
  • Set stages for each task and assign people to those stages to move projects along
  • Set up automated tasks to get assigned to people and to send out notifications to Slack as well as emails to contractors to work on a project
  • Create multiple boards for projects and the ability to review tasks by date to make sure no project slips through the cracks
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  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
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Cons
  • Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
  • Time tracking is clumsy, could be easier to record
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  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
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Likelihood to Renew
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
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Unless I find something better...
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Usability
It's straightforward to use and simple to understand. They have tutorials on different elements of the system that you can learn. The workflow there is very intuitive, drag and drop, which doesn't require a learning curve for most people. Templates that also make things more accessible can be found.
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There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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Reliability and Availability
There have only been 2 instances in the past year where monday.com was down.
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No answers on this topic
Performance
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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No answers on this topic
Support Rating
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
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Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Online Training
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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No answers on this topic
Implementation Rating
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Experiment is the only way to start
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Alternatives Considered
We decided to go with monday.com because they offered a free tier for nonprofits and because they are easier to use and offered additional features that we could not find on the other choices. Hands down, there was no better choice for us than monday.com.
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The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
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Scalability
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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No answers on this topic
Return on Investment
  • By using monday.com as an enablement tool for templated onboarding plans, we have been able to begin calculating the number of manager hours saved through our work (not defined yet).
  • monday.com's reporting tools also allow us to more easily report on the productivity and output of our team since we keep up with all projects and subitems in monday.com.
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  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations

Pipedrive Screenshots

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