TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Pipeline CRMSalesmate
    Editions & Modules
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Pipeline CRMSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    Pipeline CRMSalesmate
    Considered Both Products
    Pipeline CRM PipelineDeals
    No answer on this topic
    Rapidops, Inc.
    Chose Salesmate
    Salesmate is more
    • Affordable
    • Customizable
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Pipeline CRMSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    6.9
    5 Ratings
    Salesmate
    8.1
    46 Ratings
    Customer data management / contact management8.05 Ratings10.045 Ratings
    Workflow management8.05 Ratings9.945 Ratings
    Territory management7.04 Ratings9.09 Ratings
    Opportunity management8.05 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)4.05 Ratings7.345 Ratings
    Contract management5.05 Ratings6.028 Ratings
    Quote & order management6.03 Ratings5.626 Ratings
    Interaction tracking9.05 Ratings7.839 Ratings
    Channel / partner relationship management7.04 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    7.8
    3 Ratings
    Salesmate
    7.7
    19 Ratings
    Case management7.03 Ratings7.417 Ratings
    Call center management8.21 Ratings7.918 Ratings
    Help desk management8.21 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    5.0
    4 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management8.04 Ratings6.743 Ratings
    Email marketing2.02 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    4.5
    5 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management3.04 Ratings8.941 Ratings
    Billing and invoicing management5.53 Ratings00 Ratings
    Reporting5.03 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    6.7
    5 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting8.03 Ratings7.831 Ratings
    Pipeline visualization5.05 Ratings7.943 Ratings
    Customizable reports7.05 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    9.5
    5 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields10.05 Ratings7.344 Ratings
    Custom objects10.05 Ratings6.733 Ratings
    Scripting environment8.21 Ratings6.521 Ratings
    API for custom integration10.05 Ratings7.127 Ratings
    Security
    Comparison of Security features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    6.0
    3 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability6.02 Ratings7.834 Ratings
    Role-based user permissions6.02 Ratings8.239 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    8.1
    2 Ratings
    Salesmate
    -
    Ratings
    Social data8.12 Ratings00 Ratings
    Social engagement8.21 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    4.6
    3 Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation2.03 Ratings7.035 Ratings
    Compensation management7.31 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipeline CRM and Salesmate
    Feature
    Pipeline CRM
    8.0
    5 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access8.05 Ratings6.342 Ratings
    User Ratings
    Pipeline CRMSalesmate
    Likelihood to Recommend
    7.0
    (6 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (45 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)