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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    vCita

    Score8.5 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Pipeline CRMvCita
    Editions & Modules
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Pipeline CRMvCita
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Pipeline CRMvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    6.9
    5 Ratings
    vCita
    8.8
    5 Ratings
    Customer data management / contact management8.05 Ratings9.55 Ratings
    Workflow management8.05 Ratings8.04 Ratings
    Territory management7.04 Ratings00 Ratings
    Opportunity management8.05 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)4.05 Ratings00 Ratings
    Contract management5.05 Ratings00 Ratings
    Quote & order management6.03 Ratings00 Ratings
    Interaction tracking9.05 Ratings00 Ratings
    Channel / partner relationship management7.04 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    7.8
    3 Ratings
    vCita
    -
    Ratings
    Case management7.03 Ratings00 Ratings
    Call center management8.21 Ratings00 Ratings
    Help desk management8.21 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    5.0
    4 Ratings
    vCita
    7.0
    3 Ratings
    Lead management8.04 Ratings00 Ratings
    Email marketing2.02 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    4.5
    5 Ratings
    vCita
    8.0
    5 Ratings
    Task management3.04 Ratings00 Ratings
    Billing and invoicing management5.53 Ratings9.05 Ratings
    Reporting5.03 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    6.7
    5 Ratings
    vCita
    -
    Ratings
    Forecasting8.03 Ratings00 Ratings
    Pipeline visualization5.05 Ratings00 Ratings
    Customizable reports7.05 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    9.5
    5 Ratings
    vCita
    6.8
    7 Ratings
    Custom fields10.05 Ratings6.67 Ratings
    Custom objects10.05 Ratings00 Ratings
    Scripting environment8.21 Ratings00 Ratings
    API for custom integration10.05 Ratings7.02 Ratings
    Security
    Comparison of Security features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    6.0
    3 Ratings
    vCita
    9.7
    6 Ratings
    Single sign-on capability6.02 Ratings00 Ratings
    Role-based user permissions6.02 Ratings9.76 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    8.1
    2 Ratings
    vCita
    -
    Ratings
    Social data8.12 Ratings00 Ratings
    Social engagement8.21 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    4.6
    3 Ratings
    vCita
    -
    Ratings
    Marketing automation2.03 Ratings00 Ratings
    Compensation management7.31 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipeline CRM and vCita
    Feature
    Pipeline CRM
    8.0
    5 Ratings
    vCita
    8.6
    7 Ratings
    Mobile access8.05 Ratings8.67 Ratings
    User Ratings
    Pipeline CRMvCita
    Likelihood to Recommend
    7.0
    (6 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.5
    (4 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.5
    (4 ratings)