Pipeline CRM vs. Zendesk Sell
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Pipeline CRM | Score5.2 out of 10 | N/A | Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals. | $29 per month |
 Zendesk Sell | Score8.8 out of 10 | N/A | Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk… | $19 per seat/month billed annually |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Pipeline CRM | Zendesk Sell | |
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| Likelihood to Recommend | 7.0 | 10.0 |
| Likelihood to Renew | 7.0 | 9.0 |
| Usability | 9.0 | 8.9 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 8.0 | 8.8 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |