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Pipeliner CRM vs. Zoho CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeliner CRM

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…

    $65

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Pipeliner CRMZoho CRM
    Editions & Modules
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Pipeliner CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details
    More Pricing Information
    Features
    Pipeliner CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    9.0
    18 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management8.118 Ratings8.5279 Ratings
    Workflow management8.918 Ratings8.3266 Ratings
    Territory management8.916 Ratings8.7196 Ratings
    Opportunity management9.018 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.717 Ratings8.8248 Ratings
    Contract management8.816 Ratings8.7203 Ratings
    Quote & order management9.62 Ratings8.1203 Ratings
    Interaction tracking8.917 Ratings8.1249 Ratings
    Channel / partner relationship management9.014 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    9.3
    2 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management9.11 Ratings8.5213 Ratings
    Call center management9.11 Ratings8.1172 Ratings
    Help desk management9.62 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.6
    19 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management8.919 Ratings8.6261 Ratings
    Email marketing8.22 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.8
    19 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management8.319 Ratings8.5248 Ratings
    Billing and invoicing management9.11 Ratings8.3180 Ratings
    Reporting9.018 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.3
    19 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting9.019 Ratings8.5216 Ratings
    Pipeline visualization8.319 Ratings8.4235 Ratings
    Customizable reports7.519 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.3
    19 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields8.219 Ratings8.4275 Ratings
    Custom objects8.018 Ratings8.2222 Ratings
    Scripting environment9.11 Ratings8.3178 Ratings
    API for custom integration8.117 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.2
    18 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability8.317 Ratings8.4231 Ratings
    Role-based user permissions8.218 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.4
    17 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data8.017 Ratings8.3164 Ratings
    Social engagement8.717 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.5
    17 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation7.917 Ratings8.7207 Ratings
    Compensation management9.11 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Pipeliner CRM and Zoho CRM
    Feature
    Pipeliner CRM
    8.2
    17 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access8.217 Ratings8.7230 Ratings
    User Ratings
    Pipeliner CRMZoho CRM
    Likelihood to Recommend
    9.0
    (20 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.6
    (42 ratings)
    Usability
    9.7
    (10 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    8.9
    (10 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)