Pivotal Tracker vs. Wrike

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pivotal Tracker
Score 7.2 out of 10
N/A
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$0
per month per user
Pricing
Pivotal TrackerWrike
Editions & Modules
No answers on this topic
Wrike Free
$0
per month per user
Wrike Team
$10
per month (billed annually) per user (2-15 users)
Wrike Business
$25
per month (billed annually) per user (5-200 users)
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
Pivotal TrackerWrike
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
Pivotal TrackerWrike
Features
Pivotal TrackerWrike
Project Management
Comparison of Project Management features of Product A and Product B
Pivotal Tracker
-
Ratings
Wrike
8.0
Ratings
4% above category average
Task Management00 Ratings8.90 Ratings
Resource Management00 Ratings8.30 Ratings
Gantt Charts00 Ratings8.70 Ratings
Scheduling00 Ratings8.10 Ratings
Workflow Automation00 Ratings8.40 Ratings
Team Collaboration00 Ratings8.70 Ratings
Support for Agile Methodology00 Ratings7.40 Ratings
Support for Waterfall Methodology00 Ratings8.40 Ratings
Document Management00 Ratings7.30 Ratings
Email integration00 Ratings7.30 Ratings
Mobile Access00 Ratings8.00 Ratings
Timesheet Tracking00 Ratings7.50 Ratings
Change request and Case Management00 Ratings7.70 Ratings
Budget and Expense Management00 Ratings7.40 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Pivotal Tracker
-
Ratings
Wrike
7.8
Ratings
3% above category average
Quotes/estimates00 Ratings8.20 Ratings
Invoicing00 Ratings7.30 Ratings
Project & financial reporting00 Ratings7.50 Ratings
Integration with accounting software00 Ratings8.30 Ratings
User Ratings
Pivotal TrackerWrike
Likelihood to Recommend
8.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
8.2
(0 ratings)
Usability
6.0
(0 ratings)
8.4
(0 ratings)
Availability
-
(0 ratings)
7.9
(0 ratings)
Performance
-
(0 ratings)
7.5
(0 ratings)
Support Rating
8.0
(0 ratings)
7.0
(0 ratings)
In-Person Training
-
(0 ratings)
8.2
(0 ratings)
Online Training
-
(0 ratings)
7.6
(0 ratings)
Implementation Rating
-
(0 ratings)
7.6
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
6.9
(0 ratings)
Product Scalability
-
(0 ratings)
7.8
(0 ratings)
Vendor post-sale
-
(0 ratings)
5.9
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Pivotal TrackerWrike
Likelihood to Recommend
The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
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Negotiations often involve long timelines and multiple rounds of discussion. Wrike allows us to assign clear ownership, track due dates, and monitor progress so that nothing stalls or gets lost. Redlines, proposals, and finalized agreements can be stored and shared within Wrike, reducing reliance on scattered email chains and ensuring everyone is working from the most current version.
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Pros
  • Pivotal Tracker helps our team visualize our projects in the form of stories (virtual cards) moving through our workflow. This encourages us to break down projects into manageable chunks and have important conversations about deliverables and scope.
  • The forced-prioritization allows our team to have a shared understanding about what is most important and make collective decisions about what our team will work on next.
  • By dividing future iterations by our team's velocity, Pivotal Tracker accurately predicts when we will complete future work.
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  • different views to accommodate different users workflow
  • predecessors and successors to tie tasks together and adjust dates as a group
  • Being able to see other people's workloads so when I am planning my projects for the upcoming quarter, I can set a project delivery date that is better suited to workload and is more realistic
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Cons
  • Used to have a newsfeed-type feature with all the updates from the previous day. They removed it. I liked getting a snapchat of what changed from before.
  • When signing up for email alerts, can be inundated with emails for every change to the status of a story.
  • Communication on stories through the comment section can be a little difficult, and not very organized.
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  • Templating.
  • For example, let's say we are onboarding a new client. There are certain tasks that need to be done. It would be great to be able to create a new project and have certain tasks preloaded.
  • Importing.
  • Importing may seem easy, but there is so much nuance to it. The fact that you need to make sure the parent task comes before child tasks is very difficult to do without the help of AI. Also, I am not sure it is possible if you have a thousand tasks to import, to make sure that you have a folder structure and parent/child tasks.
  • I also find that the documentation is lacking and the 2 import methods lacking as well.
  • Customize my inbox. When I log into Wrike, my Inbox is the first thing I see, but this doesn't show the full picture of what I want it.
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Likelihood to Renew
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
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I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
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Usability
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
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I love the way task management is designed within Wrike. The full overview, followed by sequential updates, really works for us - this way, we don't need to go into individual people's work subtasks to find what's happening with a project. That's very useful from a project management perspective. The to-do feature also lets everyone access info in one place.
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Reliability and Availability
No answers on this topic
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
No answers on this topic
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
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Support Rating
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
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We've had so many questions during the establishment of Wrike for our team, and the Wrike support team has exceeded our expectations. Our team is naturally curious, and the Wrike support team has always been willing to hold conversations about how we can make an idea work, to show us hidden features that delight us, and to help us plan ways to build out projects efficiently. They meet our questions with multiple solutions and best practices
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In-Person Training
No answers on this topic
We had staff in person provide some training
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Online Training
No answers on this topic
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
No answers on this topic
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
Pivotal Tracker, Asana and Trello all have free versions making them ideal for smaller companies to try out. All of them blast Kannan boards and issue tracking capabilities. While Trello and Asana are great products in themselves, Pivotal Tracker edges them out with its wealth of features including trackability of epics, burndowns, better reporting, and analytics. JIRA, on the other hand, is way more customizable, has more reporting capabilities and more features than Pivotal Tracker but is more expensive too. At the end of the day, it comes down to what you're looking for in an agile project management tool as well as how much you're willing to pay for it.
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Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
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Scalability
No answers on this topic
Wrike has significantly enhanced our workflow and productivity, ensuring accuracy and efficiency meet high standards. Our work now reflects professionalism and top quality. Other departments have taken notice of how organized we are thanks to Wrike, and we take great pride in our work—all made possible by this platform
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Return on Investment
  • Pivotal Tracker has been a cost-effective solution for what we need. It has allowed our ROI to be greater than if we went with another system.
  • Learning curve; with this easy to use tool, it has been a shorter learning curve for new hires to find what they need to accomplish their task.
  • Flexibility; we are right now stuck at 4 levels of classification; project; Story, Task, Comments. If we were able to expand on this, we would be able to role this out faster to other departments within our business.
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  • Wrike has improved our resource management significantly.
  • Wrike has improved the request intake process for us.
  • One negative impact of using Wrike is that we had to include Workato for some customised automations, which were not supported by Unito, but this can be on a need-to basis.
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ScreenShots

Wrike Screenshots

Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows