PlaybookUX vs. UserTesting

PlaybookUX

6 Reviews and Ratings

UserTesting

298 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PlaybookUX	Score3 out of 10	Small Businesses (1-50 employees)	PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…	$0 total
UserTesting	Score8 out of 10	N/A	UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.	N/A

Pricing

PlaybookUX

UserTesting

Bring your own customers: $0
total
Unmoderated: $49
per participant
Moderated: $100
per participant (30 minutes)
Moderated: $150
per participant (60 minutes)

No answers on this topic

Pricing Offerings
PlaybookUX	UserTesting
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	PlaybookUX	UserTesting
Considered Both Products	PlaybookUX Lainie Strange Web Accessibility Specialist/Developer in Quality Assurance at State of Missouri (Government Administration, 501-1000 employees) Chose PlaybookUX Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely UserTesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive … Incentivized Helpful? Kevin Conroy Chief Product Officer in Product Management at GlobalGiving (Philanthropy, 51-200 employees) Chose PlaybookUX We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed. Incentivized Helpful? Verified User Chose PlaybookUX PlaybookUX is much cheaper than UserTesting.com. They are also easier to use and set up studies than user testing. I liked how simple it was and we could conduct both moderated and unmoderated for very cheap. Incentivized Helpful?	UserTesting Verified User Chose UserTesting When we were evaluating different website for our user testing needs, we evaluated three: 1. UserTesting Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	PlaybookUX	UserTesting
Likelihood to Recommend	8.1 (4 ratings)	8.1 (179 ratings)
Likelihood to Renew	- (0 ratings)	8.3 (8 ratings)
Usability	9.1 (1 ratings)	8.1 (157 ratings)
Availability	- (0 ratings)	9.1 (1 ratings)
Performance	- (0 ratings)	9.1 (1 ratings)
Support Rating	9.0 (2 ratings)	8.3 (157 ratings)
Implementation Rating	- (0 ratings)	4.6 (4 ratings)
Configurability	- (0 ratings)	7.3 (1 ratings)
Product Scalability	- (0 ratings)	7.3 (1 ratings)
Vendor post-sale	- (0 ratings)	9.1 (1 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (1 ratings)