TrustRadius

Pluspoint vs. PowerReviews

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pluspoint
Score 0.0 out of 10
N/A
Pluspoint helps multi-location businesses and franchises to boost their local SEO to attract more organic traffic by providing automation solution for managing customer reviews. With its help businesses can collect customer feedback through various channels including email, SMS, WhatsApp, and QR codes, intercept negative reviews with real-time alerts and get more positive reviews on major platforms like Google, Facebook, TripAdvisor and others.N/A
PowerReviews
Score 7.8 out of 10
N/A
PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
Pricing
PluspointPowerReviews
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PluspointPowerReviews
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
PluspointPowerReviews
Best Alternatives
PluspointPowerReviews
Small Businesses
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Medium-sized Companies
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All AlternativesView all alternativesView all alternatives
User Ratings
PluspointPowerReviews
Likelihood to Recommend
-
(0 ratings)
7.9
(18 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
PluspointPowerReviews
Likelihood to Recommend
Pluspoint
No answers on this topic
PowerReviews
Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
Verified User
Anonymous
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Pros
Pluspoint
No answers on this topic
PowerReviews
  • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
  • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
  • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
Verified User
Anonymous
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Cons
Pluspoint
No answers on this topic
PowerReviews
  • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
  • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
Jonathan Strupek | TrustRadius Reviewer
Jonathan Strupek
Marketing Manager
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Support Rating
Pluspoint
No answers on this topic
PowerReviews
The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
Verified User
Anonymous
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Alternatives Considered
Pluspoint
No answers on this topic
PowerReviews
My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
Verified User
Anonymous
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Return on Investment
Pluspoint
No answers on this topic
PowerReviews
  • Custom components and PowerReviews API can display positive customer feedback from an element.
  • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
  • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
Sumon K Chowdhury | TrustRadius Reviewer
Sumon K Chowdhury
Asst. Software Specialist
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ScreenShots

Pluspoint Screenshots

Screenshot of Featuring shortcuts and detailed metrics used to manage customer feedback, track a business's online reputation, and build customer loyalty.Screenshot of Pluspoint's platform allows clients to manage their reviews across multiple review platforms, including Google, Facebook, TripAdvisor, and others, in one place.Screenshot of By using features like NPS rating distribution, response rating distribution and sentiment trends, businesses can monitor their progress and pinpoint areas for improvement.Screenshot of Detecting the connotation of a keyword in a review enables businesses to evaluate whether it was mentioned positively or negatively, offering valuable insights into customer sentiment towards their products or services.Screenshot of Encouraging the sharing of positive reviews and promptly responding to negative ones, businesses can enhance their overall customer experience and expand their online presence through the use of Pluspoint.