Pobuca vs. Soffront CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pobuca
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
$0
Soffront CRM
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…
$4
per month
Pricing
PobucaSoffront CRM
Editions & Modules
Free
$0.00
Pro
$3.00
per user/per month
Enterprise
$5.00
per user/per month
1,000 Emails
$4.00
per month
5,000 Emails
$15.00
per month
10,000 Emails
$25.00
per month
Offerings
Pricing Offerings
PobucaSoffront CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PobucaSoffront CRM
Considered Both Products
Pobuca
Chose Pobuca
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. …
Chose Pobuca
We've used Outlook contacts and Office 365, but we couldn't dial from within the app, so Pobuca is a better option all around.
Soffront CRM
Chose Soffront CRM
Easy lead generation process. Project time short and good relation with vendor.
Chose Soffront CRM
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for …
Features
PobucaSoffront CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
7.8
Ratings
1% above category average
Customer data management / contact management00 Ratings9.00 Ratings
Workflow management00 Ratings6.00 Ratings
Territory management00 Ratings7.30 Ratings
Channel / partner relationship management00 Ratings9.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
5.0
Ratings
40% below category average
Case management00 Ratings5.00 Ratings
Help desk management00 Ratings5.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
9.5
Ratings
22% above category average
Lead management00 Ratings10.00 Ratings
Email marketing00 Ratings9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
6.1
Ratings
22% below category average
Task management00 Ratings8.20 Ratings
Reporting00 Ratings4.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
4.7
Ratings
47% below category average
Forecasting00 Ratings4.00 Ratings
Pipeline visualization00 Ratings6.00 Ratings
Customizable reports00 Ratings4.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
7.0
Ratings
7% below category average
Custom fields00 Ratings7.00 Ratings
Security
Comparison of Security features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
7.0
Ratings
17% below category average
Single sign-on capability00 Ratings6.00 Ratings
Role-based user permissions00 Ratings8.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
6.0
Ratings
20% below category average
Social data00 Ratings7.00 Ratings
Social engagement00 Ratings5.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pobuca
-
Ratings
Soffront CRM
7.0
Ratings
5% below category average
Mobile access00 Ratings7.00 Ratings
Best Alternatives
PobucaSoffront CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PobucaSoffront CRM
Likelihood to Recommend
8.9
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
PobucaSoffront CRM
Likelihood to Recommend
Pobuca works well with small businesses. Your whole company can have access to contacts and can easily share contacts. It's easy to use and input information. It's simple to set up for all your employees. Having access to business cards with simply taking a picture is a nice feature. It's overall ease of use and simple interface makes it an effective program
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This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
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Pros
  • We can add any contact into it easily.
  • It has the option to edit any contact.
  • It allows us to manage our contacts in any order of our choice--either alphabetically or any other way according to our ease.
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  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
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Cons
  • It forces you to fill out information when you may not have it.
  • It separates by organization and person which isn't useful.
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  • Reporting
  • Loyalty features
  • Social media integration
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Usability
No answers on this topic
Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
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Support Rating
No answers on this topic
Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
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Alternatives Considered
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.
Read full review
Easy lead generation process. Project time short and good relation with vendor.
Read full review
Return on Investment
  • Shortened time looking for leads
  • Practicality in dialing direct from the app
  • Our custom fields help us a lot job-wise
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  • Lead generation increase by 12%
  • Opportunity conversion to client increase of 5%
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ScreenShots

Pobuca Screenshots

Screenshot of Pobuca-where teams share contactsScreenshot of Import business contacts in one placeScreenshot of Link contacts to related organizationsScreenshot of Smart search finds  the user is looking forScreenshot of Capture email signaturesScreenshot of Access contacts everywhere with Pobuca mobile app

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard