TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Podio

    Score8.6 out of 10
    N/APodio is a cloud-based platform for organizing team communication, business processes, and reporting in project management workspaces; also it may be used as a light CRM platform. It enables workflow automation and integrations. It includes a free version and paid packages with additional features.

    $14

    per month per user

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    PodioZoho CRM
    Editions & Modules
    Plus
    $14
    per month per user
    Premium
    $24
    per month per user
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    PodioZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional DetailsA discount is available for annual pricing.—
    More Pricing Information
    Community Pulse
    PodioZoho CRM
    Considered Both Products
    Progress ShareFile
    Chose Podio
    Podio is decent for task management. We selected Podio to learn about the product and how to work with the product going forward. It feels like more of a project management tool than a CRM. The limited reporting and contact management features leave much to be desired. There …
    Incentivized
    Zoho
    Chose Zoho CRM
    1. I started with Infusionsoft (now Keap) years ago. Quite expensive to on-board ($2K+ in training) plus monthly fee was $179. Abandoned after 8 months because it could not allow me to invoice clients by the hour.
    2. I Googled "alternatives" to Infusionsoft. I found Podio. It was …
    Incentivized
    Chose Zoho CRM
    The Zoho CRM seemed to stack up great against the other software products we looked at from a price and functionality perspective. We really liked the fact that Zoho was simple and easy. A lot of the other CRM products we encountered had a ton of additional features which were …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    PodioZoho CRM
    Project Management
    Comparison of Project Management features of Podio and Zoho CRM
    Feature
    Podio
    5.2
    26 Ratings
    Zoho CRM
    -
    Ratings
    Task Management3.124 Ratings00 Ratings
    Resource Management8.620 Ratings00 Ratings
    Gantt Charts8.48 Ratings00 Ratings
    Scheduling1.121 Ratings00 Ratings
    Workflow Automation1.125 Ratings00 Ratings
    Team Collaboration3.126 Ratings00 Ratings
    Support for Agile Methodology2.115 Ratings00 Ratings
    Support for Waterfall Methodology9.411 Ratings00 Ratings
    Document Management1.122 Ratings00 Ratings
    Email integration8.821 Ratings00 Ratings
    Mobile Access8.821 Ratings00 Ratings
    Timesheet Tracking8.213 Ratings00 Ratings
    Change request and Case Management8.418 Ratings00 Ratings
    Budget and Expense Management1.116 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Podio and Zoho CRM
    Feature
    Podio
    6.7
    13 Ratings
    Zoho CRM
    -
    Ratings
    Quotes/estimates1.19 Ratings00 Ratings
    Invoicing8.89 Ratings00 Ratings
    Project & financial reporting8.09 Ratings00 Ratings
    Integration with accounting software8.86 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management00 Ratings8.5279 Ratings
    Workflow management00 Ratings8.3266 Ratings
    Territory management00 Ratings8.8196 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.8248 Ratings
    Contract management00 Ratings8.8203 Ratings
    Quote & order management00 Ratings8.2203 Ratings
    Interaction tracking00 Ratings8.2249 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management00 Ratings8.5213 Ratings
    Call center management00 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management00 Ratings8.6261 Ratings
    Email marketing00 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management00 Ratings8.6248 Ratings
    Billing and invoicing management00 Ratings8.3180 Ratings
    Reporting00 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting00 Ratings8.5216 Ratings
    Pipeline visualization00 Ratings8.4235 Ratings
    Customizable reports00 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields00 Ratings8.4275 Ratings
    Custom objects00 Ratings8.2222 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    API for custom integration00 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    Role-based user permissions00 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.8207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Podio and Zoho CRM
    Feature
    Podio
    -
    Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access00 Ratings8.7230 Ratings
    User Ratings
    PodioZoho CRM
    Likelihood to Recommend
    2.7
    (42 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    9.1
    (17 ratings)
    7.6
    (42 ratings)
    Usability
    6.0
    (2 ratings)
    7.8
    (172 ratings)
    Availability
    8.0
    (4 ratings)
    8.8
    (7 ratings)
    Performance
    8.0
    (2 ratings)
    8.5
    (8 ratings)
    Support Rating
    7.2
    (6 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    7.0
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    8.0
    (1 ratings)
    7.2
    (5 ratings)
    Product Scalability
    10.0
    (2 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    7.7
    (13 ratings)