Pointel Survey360 vs. Quadient Inspire
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Pointel Survey360 | N/A | N/A | Pointel Survey360 enables users to create and conduct surveys to obtain customer feedback and capture customer experience data. This supports the acquisition of truthful, in-depth information on customer expectations and contact center operations that can be analyzed quickly and leveraged to gain and retain customers. Captures customer data along with feedback. It captures customer response via speech or DTMF and passes data to SFDC/Oracle Service Cloud. Creates,… | N/A |
 Quadient Inspire | Score8.6 out of 10 | N/A | Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer. | N/A |
| Pointel Survey360 | Quadient Inspire | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | The solution is highly modular. Pricing may differ a lot depending on usage and configuration. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Pointel Survey360 | Quadient Inspire | |
|---|---|---|
| Likelihood to Recommend | - | 9.8 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 8.8 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | - | 7.9 |
| In-Person Training | - | 10.0 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 9.1 |
| Configurability | - | 8.2 |
| Contract Terms and Pricing Model | - | 8.3 |
| Ease of integration | - | 1.0 |
| Product Scalability | - | 9.1 |
| Professional Services | - | 8.9 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |