Pointel Survey360 vs. SurveyMonkey
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Pointel Survey360 | N/A | N/A | Pointel Survey360 enables users to create and conduct surveys to obtain customer feedback and capture customer experience data. This supports the acquisition of truthful, in-depth information on customer expectations and contact center operations that can be analyzed quickly and leveraged to gain and retain customers. Captures customer data along with feedback. It captures customer response via speech or DTMF and passes data to SFDC/Oracle Service Cloud. Creates,… | N/A |
 SurveyMonkey | Score8.2 out of 10 | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $99 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Pointel Survey360 | SurveyMonkey | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.9 |
| Availability | - | 10.0 |
| Performance | - | 6.0 |
| Support Rating | - | 9.4 |
| Implementation Rating | - | 10.0 |