Preno - Hotel Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Preno - Hotel Management Software
Score 9.1 out of 10
N/A
Preno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is a hotel management solution that automates and streamlines daily administration tasks, helping operators run their front desk and back office. The platform can be used by a variety of accommodation businesses, such as resorts, bed and breakfasts, vacation rentals, boutique hotels, villas, lodges, and serviced…N/A
Pricing
Preno - Hotel Management Software
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Preno - Hotel Management Software
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
User Ratings
Preno - Hotel Management Software
Likelihood to Recommend
9.0
(0 ratings)
User Testimonials
Preno - Hotel Management Software
Likelihood to Recommend
Preno - Hotel Management Software is perfect for a small to medium-sized hotel starting to work with software. With the amazing customer service, the implementation will be quick and the simplicity of the software is easy to get used to. The software is not compatible with all the accounting software so the one already being used may not be integrated.
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Pros
  • Ease of use
  • Customer Support
  • Integrations
  • Affordable
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Cons
  • Staff need to know how to use SiteMinder.
  • Preno failed miserably at onboarding our business.
  • Up to 21 hours to respond to chats, and phones often go unanswered.
  • Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
  • I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.
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Alternatives Considered
Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.
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Return on Investment
  • It has had a huge return on investment in terms of letting the software do the work for you.
  • On the other hand, I would like to see more integration. It is slowly taking shape. Which is great for a business our size.
  • We thrive on its adaptability and how we can create solutions using their technical expertise.
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ScreenShots

Preno - Hotel Management Software Screenshots

Screenshot of Preno's Property management Software | Have access to all of your guest bookings on one page. Easily switch between different views to see check-ins, unpaid invoices, returning guests and more.Screenshot of Preno's Booking Engine |  Our BE is mobile optimised, enabling you to collect more direct bookings. Avoid the fees associated with OTAs and collect important guest details and payments.Screenshot of Preno's Channel Manager | Our CM seamlessly syncs with the 56 most popular Online Travel Agents (OTAs) including Booking.com, Expedia, and Airbnb. Improve efficiency and maximise revenue with instant reservation and availability updates.Screenshot of Store credit card details and preferences within Preno, by building comprehensive guest profiles. Remember preferences like favourite rooms or coffee to personalise guest experiences.Screenshot of Preno allows you to set rules for check-in/out dates, room rates and more. This is a powerful tool that saves time, as it allows you to dynamically adjust multiple rates at one time.Screenshot of Track and update housekeeping status’ within Preno, providing staff with instant updates. Preno also enables you to set tasks and add specific guest notes to rooms.