Proliant vs. Workzoom

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

Workzoom by Nortek Solutions is really helpful in HR, recrutiment and payroll.Our payroll is being managed by an external third party. Payroll, benefits, compliance, performance, and recruitment for the organization are all managed in one place which really makes it worth it. it helped during COVID by providing a paperless response.

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Implementation process is good. Their focus is to create value to our organization.
• Simpleness of usage and team assistance. avoid charging for everything on basics.
• A fairly priced HR system is available with a fantastic technical and sales team.

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

• There is not much to be unhappy about. They construct for us whatever capability that is lacking - they are amazing!
• There are numerous choices. After using the system for a while, you become accustomed to it.
• The Workzoom implementation team is available to assist at all times.

Incentivized

Super user friendly!

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

The needs of the company are better met by Workzoom than by BambooHR. Workzoom is the best choice when considering the level of continuous product support. path of Workzoom over BambooHR in terms of feature upgrades and roadmaps.

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized

• Workzoom by Nortek Solutions is totally worth it.
• it is amazing and it will give you ROI with satisfaction.
• our quarterly performance reviews, which were previously manual processes for us, have been streamlined and automated.

Incentivized