| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Atera | Score8.7 out of 10 | N/A | Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With… | $139 per month per user |
 Pulseway | Score9.9 out of 10 | Mid-Size Companies (51-1,000 employees) | Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with… | $0.80 per month per installation |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Unlimited devices. | No hidden fees or contracts. Term-based discounts. | ||||||||||||||
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| Considered Both Products | | No answer on this topic |
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| Likelihood to Recommend | 8.5 | 8.0 |
| Likelihood to Renew | 9.6 | - |
| Usability | 8.8 | 10.0 |
| Support Rating | 9.0 | 9.6 |