Parcel Pending, by Quadient vs. Reachdesk

The Parcel Pending sales team and the customer success team go out of their way to make sure that you are well equipped to serve everyone well. We are very pleased with the level of support we get from that team and what we are provided each time we work with them. I would highly recommend them to anyone that asks.

Incentivized

It is well suited for employees that are sending products, samples, gift cards, or swag to customers, prospects, or partners constantly. It helps speed up and streamline that process a considerable amount. This helps with brand recognition, onboarding new partners, and keeping customers happy! This has helped my company increase sales activity and increase business as well.

Incentivized

• Customer service
• Installation
• Sales support

Incentivized

• Connectivity with CRM to pull over the prospect's contact information.
• Devised and sending out the email, with trackable options.
• Many items available for gifting.

Incentivized

• Communication of installation team

Incentivized

• Quality check of DMs before send (e.g., when we send a photo of what the packaging looks like)
• Personalize notes with our own designs

Incentivized

Parcel Pending was much more friendly than Amazon. We didn't feel like too small of a company to be cared about with Parcel Pending. Amazon was very difficult to work with compared to Parcel Pending.

Incentivized

We selected Reachdesk because from a capability standpoint, they were very similar but Reachdesk had much better pricing.

Incentivized

• We've seen massive savings in time for our leasing staff

Incentivized

• Lots of time wasted on projects that were made complex even though they didn't need to be, in my opinion.
• It has effectively socialized the principles of direct gifting to our entire org
• Been helpful for the HR team to send out swag to employees
• Lots of hassle trying to track down swag returned from events, in my experience.