Delighted by Qualtrics vs. QuestionPro
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
 QuestionPro | Score10 out of 10 | N/A | QuestionPro is a insights and experience management platform, designed to help organizations of all sizes, from small businesses and academic institutions to large corporations, collect and analyze data to make better decisions. The platform provides an integrated ecosystem of tools for conducting everything from simple polls to complex, multi-stage research studies, supporting both quantitative and qualitative analysis. Core platforms and use… | $99 per month per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | — | ||||||||||||||
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| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | - | 7.6 |
| Usability | 9.0 | 10.0 |
| Support Rating | 10.0 | 7.0 |
| Implementation Rating | - | 9.0 |