Delighted by Qualtrics vs. SatisMeter
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
 SatisMeter | Score8 out of 10 | N/A | SatisMeter is a Net Promoter System (NPS) tool for web-based businesses. It is designed to help clients collect, analyse, and use feedback to improve customer experiences and build better products. SatisMeter automates NPS surveys to their clients' userbases with precision targeting and automation. SatisMeter promises that setup takes as little as 5 minutes, and their tool automates feedback collection for clients. | N/A |
| Delighted by Qualtrics | SatisMeter | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Delighted by Qualtrics | SatisMeter | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.0 |
| Usability | 9.0 | - |
| Support Rating | 10.0 | - |