TrustRadius: an HG Insights company

GetFeedback vs. Qualtrics XM for Strategy and Research

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    Qualtrics

    Score7.1 out of 10
    N/AQualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

    $1,500

    per user/per year

    Pricing
    GetFeedbackQualtrics
    Editions & Modules
    No answers on this topic
    Research Core 1
    1,500
    per user/per year
    Offerings
    Pricing Offerings
    GetFeedbackQualtrics
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    GetFeedbackQualtrics
    Considered Both Products
    SurveyMonkey, Inc
    Chose GetFeedback
    Google Forms was very basic and didn't offer the same branding options as GetFeedback. GetFeedback gave us the ability to create a survey and have it look like our company. Google Forms just always looked like Google Forms. It wasn't individualized enough for our liking. …
    Incentivized
    Qualtrics
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GetFeedbackQualtrics
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and Qualtrics XM for Strategy and Research
    Feature
    GetFeedback
    7.8
    11 Ratings
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Survey templates7.99 Ratings00 Ratings
    Themes8.611 Ratings00 Ratings
    Custom logo/branding7.010 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and Qualtrics XM for Strategy and Research
    Feature
    GetFeedback
    6.1
    11 Ratings
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Changes to live survey8.011 Ratings00 Ratings
    Question design help3.411 Ratings00 Ratings
    Multiple question types7.011 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and Qualtrics XM for Strategy and Research
    Feature
    GetFeedback
    7.1
    11 Ratings
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Survey logic flexibility7.111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and Qualtrics XM for Strategy and Research
    Feature
    GetFeedback
    4.9
    11 Ratings
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Response tracking8.910 Ratings00 Ratings
    Data export7.111 Ratings00 Ratings
    Standard reports1.810 Ratings00 Ratings
    Custom reports2.49 Ratings00 Ratings
    Analytics4.110 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and Qualtrics XM for Strategy and Research
    Feature
    GetFeedback
    8.0
    9 Ratings
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Access controls6.09 Ratings00 Ratings
    Compliance10.07 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and Qualtrics XM for Strategy and Research
    Feature
    GetFeedback
    8.0
    6 Ratings
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Vendor-offered crowdsourcing9.01 Ratings00 Ratings
    Respondent restrictions7.06 Ratings00 Ratings
    User Ratings
    GetFeedbackQualtrics
    Likelihood to Recommend
    7.9
    (11 ratings)
    3.9
    (169 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.4
    (41 ratings)
    Usability
    8.0
    (2 ratings)
    2.5
    (20 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    1.6
    (21 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)