| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Contentsquare | Score6.9 out of 10 | N/A | Contentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a suite of customer journey analytic capabilities. | N/A |
 Quantum Metric | Score8 out of 10 | Enterprise companies (1,001+ employees) | Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence. | N/A |
| Contentsquare | Quantum Metric | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Contentsquare | Quantum Metric | |
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| Considered Both Products | No answer on this topic | Chose Quantum Metric We were using ClickTale at the same time as Quantum for Order Form Optimization recommendations but found that the amount of time invested and the quality of the tool from Quantum just seemed like a better fit for our organization. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Quantum Metric We selected Quantum Metric for its great user experience, fast replay and easy reporting. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Quantum Metric IBM Tealeaf features and capabilities were falling behind in the industry. ClickTale was very similar to IBM Tealeaf. We also reviewed Full Story, Crazy Egg, Glass Door, and others. Quantum Metric was clearly a leading-edge solution as we no longer had to worry about … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Contentsquare | Quantum Metric | |||||||||||||||||||||||||
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| Mobile Capabilities |
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| Results and Analysis |
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| Contentsquare | Quantum Metric | |
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| Likelihood to Recommend | 7.0 | 9.2 |
| Likelihood to Renew | 7.5 | 7.5 |
| Usability | 7.0 | 7.7 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 9.1 |
