QuickBooks Desktop Pro vs. Wave Accounting

I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.

Incentivized

Wave is free to use, and they have some premium features you can pay for. For someone just starting out as a small business, freelancer or independent contractor, this is a Godsend. You can look professional, have something easy to manage, and yet also have excellent records come the end of the year. You won't spend a bunch of time having to learn the program, it's very intuitive and you get a host of great features that will make getting paid easy.

Incentivized

• It is easy to manage and adjust inventory on hand.
• It is easy to make reports and customize them to your needs.
• We also use it to pay our employees directly.
• It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.

Incentivized

• The dashboard provides instant views of month-by month income & expenses for the past 12-24 months, a breakdown of current year expense by category, and net income for the past year and year-to-date.
• Invoicing has easy templated set up has lots of per invoice options such as single/recurring payment options, due dates.
• Year end reports are easy to generate in either pdf or csv format.

Incentivized

• QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
• QuickBooks Desktop Pro does not have 2FA.
• QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.

Incentivized

• One area of improvement for Wave would be combining the various mobile applications into one app.
• Another room for improvement would be on the dashboard level. It would be great if they could use more bar graphs and get away from pie charts for things like expenses.
• Some of the other areas from improvement have been addressed by recent updates so I am excited to see what else Wave brings out.

Incentivized

We use it with all our clients and have several QuickBooks Pro Advisors and will renew and continue to use it with our client base. It is easy to use, helps with collecting annual data and makes compiling of information for filing annual tax returns much easier. It makes our job a lot easier, than using manual records.

Incentivized

Easy to use for clients with no accounting background and the price is right.

QuickBooks Desktop Pro can be daunting at first. It has the ability to do nearly everything you will ever need in accounting but that means there are a lot of features to learn. It's always best to have an experienced user to guide you with the initial setup as it can be a bit overwhelming.

Incentivized

Wave [Accounting] is very simple and easy to use. Minimal training was required for all our users as the interface is very user-friendly, especially for small businesses looking to use something to track their financial data, Invoice and make payments. I loved using Wave [Accounting]. It lookes professional and [has] all the features we were looking for.

I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software

Incentivized

WAVE is always available when we need it ! Peter

Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.

I was a BIG fan of QuickBooks support for a very long time up until recently. The representatives were well trained and wanted to solve your problem for you, as a human, not as just a customer. In my recent experiences I feel as though that is no longer so. My last conversation was appalling. The representative only read the narrative provided over and over and would not send me on to a supervisor. Finally I hung up and called back. On this try, I was passed from department to department. I was not presented with a solution until I posted a rant on their Facebook page. It amazes me that I had to publicly complain to get results.

I've only had to reach out to support once and they were quick to respond and offered valuable insight to resolve my issue quickly. The team is knowledgeable and if the person you're dealing with doesn't have an answer for you, they get back to you quickly with an answer. It was clear that the support team is genuinely concerned about users making the most of the software.

Incentivized

Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.

easy to use and east to train on ! Our WAVE clients enjoy the ease of use

We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.

Incentivized

Quickbooks Desktop Pro is much simple and easier to use, so it fits better to the ticket of our small non-profit organization needs. The other options are either, or both, more pricy and complicated. For example, the implementation for QuickBooks Desktop Pro was simple enough for me to do so in-house with training courses available and phone calls to a customer service representative or implementation expert accessible.

Incentivized

Wave's price point was in line with what my company needed to manage basic accounting (payable and receivable accounts). It made it easy for me to issue monthly invoices to clients and track when invoices were paid. The software makes these tasks easy to manage and inputting data for accurate accounting and invoicing is a breeze. It really offers a lot of flexibility, so you can use the software the way you need it.

Incentivized

Once they out grow what is ability to move up to a more robust system?

• Clean and accurate bookkeeping records [have] made reporting and sharing information with tax accountants a breeze.
• Invoicing out of QB is a bit slow and time-consuming[,] unfortunately, so we were forced to choose another software to integrate.
• A great way to have all accounting needs in one place - AP, AR, Reporting, etc.

Incentivized

• Wave has enabled our accounts payable to maintain a 99% closure rate by leveraging auto reminders through the email system.
• Our quote to invoice process is a single click, saving time and effort. Even minor changes during that transition occur simply and easily.
• Aside from payments, Wave has been free for our usage. Our bottom line is better because we're not investing in software but instead embracing an entire ecosystem.

Incentivized