QuickBooks Time (formerly TSheets) is a cloud-based time tracking and scheduling app that allows employees to clock in and out from the job site with the devices they’ve already got in their pockets. The vendor aims to help companies replace paper timesheets with accurate, electronic time data as well as make payroll and invoicing faster and less costly. QuickBooks Time also accurately tracks time and GPS points (even without cell or internet service) then automatically syncs when back…
$0
1 user, unlimited projects
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
QuickBooks Time
When I Work
Editions & Modules
Free
$0
1 user, unlimited projects
Premium
$8
per user/month + $20 base fee/month (paid annually)
Elite
$10
per user/month + $40 base fee/month (paid annually)
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
QuickBooks Time
When I Work
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
QuickBooks Time
When I Work
Considered Both Products
QuickBooks Time
Verified User
Anonymous
Chose QuickBooks Time
Toggl is nicer as far as full capability and additional features, but QuickBook's time is built right in, which makes it nice not to have to go between multiple interfaces. As someone who jumps between programs all day, it is nice to stay within one to complete multiple …
Worst Experience in our 35 Year Company History, never again and learned [QuickBooks] Time has Failed on the easiest Tasks [QuickBooks] Time CEO/ and Executives are clueless about serving their customers, they should ALL Be fired
We selected QuickBooks Time over Smartsheet or Timesheets.com for numerous reasons. In regards to Timesheets.com, we needed additional features that Timesheets.com couldn't offer like real-time visuals on each employee and email notifications when changes were made. In regards …
The cost is better. We are a nonprofit organization. We don’t need a bunch of bells and whistles. We need affordability. We run on a tight budget. Bamboo, from research looked great but TSheets offered exactly what we needed at a fair price.
We are currently switching to Jira for our time tracking as we've moved into using it heavily to the point where we can estimate well enough time spent for our purposes (government grants). For a contractor or team working on billable hours, TSheets would be superior. For a …
We used to do all of our scheduling manually or in archaic software that wasn't user-friendly. We researched other software and found that this was going to meet our needs most comprehensively. Staff used to track their hours on a notepad on their phone or on an excel …
We'd used Freshbooks for a bit, but it wasn't comprehensive enough for all the various project types and time tracking needs we have. Harvest we considered due to its integration with Asana, but our Asana projects don't always line up with how we need to track and bill time. …
TSheets just seemed like the best bang for our buck. It had all the resources we were looking for, great reviews online, and the best customer service out of all of the options we researched. It was important to us to find a program that would be able to smoothly integrate …
As TSheets is web-based, it alllowed us to more easily manage our field technicians. There is always the slight concern that the internet may not be available, or TSheets servers may be down, but so far in the last few years, it has been stable and seen good function and …
Besides Intuit Payroll (Sage), the only program I've used is WorkBrain through Menards, and it's more as a scheduling guideline for management, employees don't use it to punch in or out or record hours. However, WorkBrain does show scheduling and it matches with a punch clock …
None of the other systems we looked at provided us with the functionality that we needed and were looking for. Everything that we considered, from using an Excel spreadsheet to software products that were supposedly easy to use, provided us with what we needed...that being …
TSheets' ease of use for all and ease of syncing with other software really makes it stand out from other similar systems. It is also considerably affordable despite all that it offers to the company. Their customer service is also very helpful and they are available via email, …
Procas is very cumbersome and much of the configuration/setup cannot be done via web browser. Procas is expensive. Procas support is not 24x7 nor is support more than 8 hours. Deltek is expensive.
We used a tracking program called OL Time. It has tremendous functionality and reports capabilities but it doesn't integrate with accounting software and has no tablet/phone interface that I'm aware of, nor is it live tracking.
This is solely based on support, as TSheets support blows these other two out of the water. I HATE online chats from a support standpoint, but TSheets has surprised me each time with the clarity and timeliness of response.
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better …
Compared to its counterparts, When I Work allows you to interact with your staff where the others were strictly schedule based. This allows you to do so much more and saves you time from having to call each employee when something happens or a new special is announced. It puts …
I would say that When I Work is better for a smaller company and has more options than ADP workforce now. I like that we save money as we don't need all the abilities that ADP workforce now has as we use a different company for employee PTO and benefits tracking.
When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great …
I know my co-workers have evaluated many other products similar to When I Work, out of an effort to replace our using When I Work with something better and more efficient. Still, so far, they have not been able to find anything else that can suit our needs better. I was not …
The only other product we've used for staffing, outside of When I Work, is Outlook. We used shared calendars and sending emails. While the shared calendars worked for a while, the technology was outdated for the demand and emails aren't as efficient for a technology-driven …
When we were deciding on a scheduling software we evaluated When I Work and When To Work as our potential solutions. Ultimately we decided on When I Work because it offered a more user-friendly interface and was easier to use than the When To Work option. When I Work fit our …
Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be …
When I work worked the best for our company and needs we had for it. The reason we went with when I work was it was easy to use, visually appealing, and allowed us to track when people were working or on PTO. This has been great for our support department.
It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
When I Work allowed me to color-code each employee's schedule.
When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before. TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.
Overall good product. I think some integration issues that are probably on the way would give it a higher score. Easy to use, easy to see how well it connects to current book keeping software we use, and would be easy to adopt by someone who is a QuickBook user that has billable clients or just wants that metric to see how their time is allocated.
I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
We used to do all of our scheduling manually or in archaic software that wasn't user-friendly. We researched other software and found that this was going to meet our needs most comprehensively. Staff used to track their hours on a notepad on their phone or on an excel spreadsheet. There was really nothing else available to us that did what TSheets could do and the price fit in our budget. We have been very happy with our decision!
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
Helps to ensure that employees are being held accountable for their clocked in time and allows us to clock them out if we see they're not where they say they are, saving us money.
Decreases time our staffing coordinator has to spend on inputting times after events - when managers can clock staff in and out during the event, it allows our staffing coordinator to use their office time more effectively.