TrustRadius

Readymode vs. SIP Caller

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Readymode
Score 10.0 out of 10
N/A
Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…
$150
per month per license
SIP Caller
Score 0.0 out of 10
Small Businesses (1-50 employees)
SIP Caller is a cloud based outbound call dialer that leverages the telephone capabilities of an existing Phone System and can be integrated with any Phone System supporting SIP and RTP standards, registering as a remote extension, and making calls through it. SIP Caller integrates with the Phone System is made in a matter of minutes, and to create a call flow that defines how to interact with customers, SIP Caller provides templates for the most common use cases, as well as a…
$65
per month starting with 4 max simultaneous calls
Pricing
ReadymodeSIP Caller
Editions & Modules
Readymode - starting at
$150
per month per license
Essentials
$65
per month starting with 4 max simultaneous calls
Professional
$119
per month starting with 4 max simultaneous calls
Enterprise
$199
per month starting with 4 max simultaneous calls
Offerings
Pricing Offerings
ReadymodeSIP Caller
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details17% discount for annual pricing.The plan price changes with the number of simultaneous calls selected.
More Pricing Information
Community Pulse
ReadymodeSIP Caller
Features
ReadymodeSIP Caller
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Readymode
7.3
Ratings
1% above category average
SIP Caller
-
Ratings
Contact preview7.00 Ratings00 Ratings
Call notes & tags7.50 Ratings00 Ratings
Automatic call logging7.50 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Readymode
7.9
Ratings
3% above category average
SIP Caller
-
Ratings
Outbound dialing8.00 Ratings00 Ratings
Inbound routing8.00 Ratings00 Ratings
Custom caller ID8.00 Ratings00 Ratings
Click-to-call7.50 Ratings00 Ratings
Dialer contact import8.00 Ratings00 Ratings
Campaign & list management8.10 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Readymode
6.8
Ratings
10% below category average
SIP Caller
-
Ratings
Follow-up calls8.00 Ratings00 Ratings
Dialer reporting & analytics6.00 Ratings00 Ratings
Dialer compliance6.50 Ratings00 Ratings
User Ratings
ReadymodeSIP Caller
Likelihood to Recommend
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
ReadymodeSIP Caller
Likelihood to Recommend
XenCall is well suited for any company looking to make outbound calls to prospects more efficiently and effectively. It might not be appropriate for calls where you want to have a more quality conversation unless you stick with the 1 line dialer. Using multiple lines allows companies to hit many prospects in one day.
Verified User
Anonymous
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No answers on this topic
Pros
  • Call logging
  • Agent monitoring
  • Agent reporting
  • File organization
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
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No answers on this topic
Cons
  • Customer Support.
  • Complaints team.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Aircall provides chat, phone, and email support in less than an hour if the chat agent is unable to help you he will book you a call with a technician who will do the zoom meeting with you and solve the issue then and there. They will ask for the screen control and take care of setting up everything as per your need which means you don't have to sit and wait.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • Improved customer contact.
  • QA improvement.
HB
Helen Bowie
SCS Agent
Read full review
No answers on this topic
ScreenShots

Readymode Screenshots

Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.

SIP Caller Screenshots

Screenshot of the SIP Caller dashboardScreenshot of call flowsScreenshot of campaignsScreenshot of reports