TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score7.9 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Recurly

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.

    $249

    per month

    Pricing
    ChargebeeRecurly
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    Starter
    $249
    per month
    Professional
    Get a custom quote
    per month
    Elite
    Get a custom quote
    per month
    Offerings
    Pricing Offerings
    ChargebeeRecurly
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsNo transaction based fees. No setup cost.For startups and SMBs looking to launch today and grow their subscription business fast, the Starter plan (formerly Core) is available with no monthly platform fee plus no payment volume fee for first $40,000 USD per month in first 3 months for new customers only.
    More Pricing Information
    Community Pulse
    ChargebeeRecurly
    Considered Both Products
    Chargebee
    Chose Chargebee
    Chargebee's price per feature set beat out Recurly, it's the closest competitor that we evaluated. Its automated subscription billing was a core feature over Xero (our accounting and invoicing system, which we still use in tandem with Chargebee). Stripe's new features that just …
    Incentivized
    Chose Chargebee
    Honestly I didn't look into Recurly much, nor have I used them because it was a lot more expensive (for an early stage startup like ours was when we started using it). At least as far as I recall, they could have changed their pricing structure but they don't list their pricing …
    Incentivized
    Chose Chargebee
    We evaluated Chargebee vs. Zuora and Stripe. Zuora has a lot of enterprise-level companies, so from an optics perspective is "safer", but we found their integration to be more difficult, their cost to be more expensive, their UI to be more complicated, and their APIs to be …
    Incentivized
    Chose Chargebee
    A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which …
    Incentivized
    Recurly
    Chose Recurly
    Recurly provided complete solution for our needs from the get go with ubscription statuses, renewals, upgrades and downgrades
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ChargebeeRecurly
    Likelihood to Recommend
    8.5
    (21 ratings)
    6.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)