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RedHorse CRM vs. Zoho CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RedHorse CRM

    Score8 out of 10
    Small Businesses (1-50 employees)
    RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.

    $9

    Per Seat per Month

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    RedHorse CRMZoho CRM
    Editions & Modules
    RedHorse CRM Core Edition
    $9
    Per Seat per Month
    RedHorse Mobile
    $10
    Per Seat per Month
    RedHorse CRM Essential Edition
    $29
    Per Seat per Month
    RedHorse CRM Complete Edition
    $44
    Per Seat per Month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    RedHorse CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$895 per 5 users$14 /user/month
    Additional DetailsEach edition is available as a perpetual license.—
    More Pricing Information
    Features
    RedHorse CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management9.11 Ratings8.5279 Ratings
    Workflow management9.11 Ratings8.3266 Ratings
    Territory management9.11 Ratings8.8196 Ratings
    Opportunity management9.11 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.11 Ratings8.8248 Ratings
    Contract management9.11 Ratings8.8203 Ratings
    Quote & order management9.11 Ratings8.1203 Ratings
    Interaction tracking9.11 Ratings8.1249 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    8.2
    1 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management9.11 Ratings8.5213 Ratings
    Call center management6.41 Ratings8.1172 Ratings
    Help desk management9.11 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    8.6
    1 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management8.21 Ratings8.6261 Ratings
    Email marketing9.11 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management9.11 Ratings8.5248 Ratings
    Billing and invoicing management9.11 Ratings8.3180 Ratings
    Reporting9.11 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    7.3
    1 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting8.21 Ratings8.5216 Ratings
    Pipeline visualization4.51 Ratings8.4235 Ratings
    Customizable reports9.11 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    8.6
    1 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields9.11 Ratings8.4275 Ratings
    Custom objects9.11 Ratings8.2222 Ratings
    Scripting environment9.11 Ratings8.3178 Ratings
    API for custom integration7.31 Ratings8.4203 Ratings
    Social CRM
    Comparison of Social CRM features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    6.4
    1 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data6.41 Ratings8.3164 Ratings
    Social engagement6.41 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    6.8
    1 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation9.11 Ratings8.7207 Ratings
    Compensation management4.51 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    7.3
    1 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access7.31 Ratings8.7230 Ratings
    Security
    Comparison of Security features of RedHorse CRM and Zoho CRM
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Role-based user permissions9.11 Ratings8.5261 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    User Ratings
    RedHorse CRMZoho CRM
    Likelihood to Recommend
    9.1
    (1 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)