Reply vs. ZoomInfo Engage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reply
Score 10.0 out of 10
Small Businesses (1-50 employees)
Reply.io helps sales teams book more meetings by automating outreach with smart AI. It finds leads, writes personalized messages, handles replies, and books meetings, so you can focus on closing deals. Reply.io's AI SDR learns the product, targets its potential users, and engages across email, LinkedIn, SMS, WhatsApp, and calls. Additionally it: Handles replies, books meetings, and works in multiple languages Has access to 1B+ leads with…
$50
per month
ZoomInfo Engage
Score 7.1 out of 10
N/A
Engage by ZoomInfo is a sales engagement platform that sellers use to source and connect with prospects from a single platform, automate multi-step email and call campaigns, personalize communications at scale, and analyze results.N/A
Pricing
ReplyZoomInfo Engage
Editions & Modules
AI Chat
$50
per month
Email Volume
$59
per month per user
Multichannel
$99
per month per user
Agency
$166 (starts at)
per month (billed annually) per account
AI SDR Starter
starting with $800
per month 1000 active contacts
AI SDR Growth
Starts from $2500
per month 5000 active contacts
No answers on this topic
Offerings
Pricing Offerings
ReplyZoomInfo Engage
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
ReplyZoomInfo Engage
Considered Both Products
Reply
Chose Reply
We use Reply for our outbound sales initiatives, and the system performs excellently for us, outperforming any other platform. This is a fantastic
Chose Reply
Reply is a very good and widely known platform. I find it to be a lot more sophisticated and composed. I believe this tool works great for both large and small companies, which makes it stand out. There are so many other tools that work great, but they are restricted to the …
Chose Reply
Its customer service is very professional. They respond to my messages within a few minutes. I recently had a hard time creating templates, and their representative gives me the right workable solution, which makes me more comfortable using the platform on the next step. It …
Chose Reply
These tools are great, but they aren't built for what we use Reply for. Reply is perfect for doing these outbound campaigns at scale, whereas with ActiveCampaign and Vitally we were trying to turn the tools into something they are not.
Chose Reply
Reply is more user-friendly and has more features than the other tools I’ve used. It doesn’t have every feature we need, but it works better than the others that exist in the important aspects (connects to Gmail, accurate results, customization, etc.)
Chose Reply
Outreach did not cater to the Indian audience, hence went with my second best choice :)
Chose Reply
Reply is a great tool, but it is not as sophisticated as Outreach. I think Outreach works best for larger companies, while Reply works great for smaller ones. The two tools have a lot of similarities. Outreach has also built a culture around their product, whereas Reply has not …
Chose Reply
We've used MailChimp's email chain automation but they don't work as well as Reply.io when you need a plain text email to write to your contact. Our Business Development Managers are happier with Reply.io and say it has met their needs a lot better than the instruments that …
Chose Reply
I terms of outbound emails, I would say Reply.io is very similar to SalesLoft Cadence. I haven't used Cadence since last year, so there may be upgrades that I'm unaware of. But I prefer the interface for Reply and it's significantly cheaper. For teams smaller than 4 you can't …
Chose Reply
I think Reply.io has the most features for the price and the ability for me to insert dynamic images was the real winner. I have found that this is usually an enterprise feature in most of the platforms I have evaluated. I also like that this is accessible to the every day …
ZoomInfo Engage
Chose ZoomInfo Engage
ZoomInfo Engage is by far in my opinion the most robust, well-known, and widely used tool in terms of sales and business pursuits and CRM use, specifically for acquisition. Even when we've inquired as to what other companies can offer they often can only lower the base price we …
Chose ZoomInfo Engage
I get a higher response rate from LinkedIn Recruiter, but I think I can reach more passive candidates with ZoomInfo Engage. On the other hand, I did not have success with UpLead at all. LinkedIn Recruiter does not have an automation feature, and you are limited to the amount …
Chose ZoomInfo Engage
Tellwise is a very promising communication platform for sales but still needs to mature. We chose CirrusInsight in the end.
Chose ZoomInfo Engage
I haven't evaluated many products outside of Tellwise, but I have heard InsideSales is a useful tool.
Best Alternatives
ReplyZoomInfo Engage
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.8 out of 10
Mixmax
Mixmax
Score 8.8 out of 10
Enterprises
Outreach
Outreach
Score 8.5 out of 10
Outreach
Outreach
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReplyZoomInfo Engage
Likelihood to Recommend
9.1
(0 ratings)
7.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
8.7
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
ReplyZoomInfo Engage
Likelihood to Recommend
I find this tool to be the best and most precise Sales Engagement Software that is currently available on the market. [Reply] has some great automation tools that so beautifully keep all the leads on track, which can easily create content and even lead to a better presence in the market arena. Hence, with all that being said, I highly recommend this software to businesses, especially to implement within their Sales and Marketing teams.
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As a whole, I really enjoy using Tellwise. From using it to track one-off emails to setting up entire Salesflows, it's a very simple tool that lets me focus on my job instead of trying to track down emails and activity. It's user-friendly and the support we get from the Tellwise team is amazing.
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Pros
  • While building campaigns, Reply shows you how likely it is that your content will receive a reply.
  • Reply has useful training material.
  • The insights are great. I can see when an email has been opened or clicked.
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  • Allows for customization, automation, and scaling of outreach
  • Works as a secondary and well done CRM to compliment or serve as a main internal CRM. Also helps organize your prospects.
  • Tracks customer actions and engagement at a very convenient level, with easy to read data.
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Cons
  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
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  • In my experience, super unreliable product... too many bugs for a knowledge worker
  • In my opinion, overpriced. They are making money for its affiliation with sales os product.
  • In my experience, filtering is messed up and buggy. No real support for Account based focus campaigns... Just good for basic calling, recording, and auto sync with CRM... everything else, sucks. Not reliable
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Likelihood to Renew
No answers on this topic
I think the automated workflows and outstanding support are game-changers. I typically won't use a software platform that does not offer exceptional real-time support.
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Usability
No answers on this topic
It works very well with the tools and other Zoom Info products that we already use. The fact that it integrates is a huge win for us because we designed our CRM internally so we are very sued to working a certain way. We can use this to boost the information and tools from our pre-existing ZoomInfo products as well, so it brings out a lot of value.
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Support Rating
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
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No answers on this topic
Alternatives Considered
We
use Reply for our outbound sales initiatives, and the system performs
excellently for us, outperforming any other platform. This is a fantastic
product that offers excellent value for money. I chose this above others for a
range of factors like it has made it simple for us to start up cold outreach
campaigns and execute quick and easy messaging tests. I think the Reply tool is
best for our company because it does a good job of solving our problem of
scaling outbound sales effectively and at a very reasonable price.
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ZoomInfo Engage is by far in my opinion the most robust, well-known, and widely used tool in terms of sales and business pursuits and CRM use, specifically for acquisition. Even when we've inquired as to what other companies can offer they often can only lower the base price we would pay. ZoomInfo Engage provides the highest level of access to information and tools while maintaining reasonable costs.
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Return on Investment
  • Reply has helped us successfully send hundreds of invitations that turned into customers that attended our events.
  • We have lost money through the inability to export results of campaigns and therefore lost data and leads.
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  • We decided not to use Tellwise for the time being and will test it again in one year because what I saw so far is promising.
  • We haven't seen any substantial ROI.
  • If you need to track content shared with prospects and stakeholders, Tellwise may be exactly what you need.
Read full review
ScreenShots

Reply Screenshots

Screenshot of an overview of Reply's multichannel outreach toolScreenshot of Reply's multichannel cold outreachScreenshot of an overview of Reply's AI PersonalizationScreenshot of the email deliverability kitScreenshot of Reply's B2B databaseScreenshot of the AI SDR Agent

ZoomInfo Engage Screenshots

Screenshot of Engage Home Screen: An automated, real-time view of upcoming tasks, so follow-ups don’t slip through the cracks.Screenshot of Contacts that meet the Ideal Customer Profile (ICP) can be reached from a single platform.Screenshot of A Contact’s demographic information, prior engagement activity, and company information can be seen before reaching out.Screenshot of Pre-written email templates from Engage’s library save time crafting email communications.Screenshot of Multi-step omnichannel campaigns help to increase response rates and reduce manual activity tracking.Screenshot of Engage’s intelligent recommendations engine will recommend the perfect persona that is most likely to engage.