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Reptrics vs. Strikedeck (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reptrics

    N/AN/AReptrics is a customer success management platform for businesses that interact with customers. Reptrics aims to modernize the way businesses interact with their customers providing feedback and data that helps improve business online customer retention.N/A

    Strikedeck (discontinued)

    Score4.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by Medallia, and discontinued. Strikedeck is no longer available.N/A
    Pricing
    ReptricsStrikedeck (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ReptricsStrikedeck (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    ReptricsStrikedeck (discontinued)
    Security
    Comparison of Security features of Reptrics and Strikedeck (discontinued)
    Feature
    Reptrics
    -
    Ratings
    Strikedeck (discontinued)
    8.5
    4 Ratings
    Role-based user permissions00 Ratings8.54 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Reptrics and Strikedeck (discontinued)
    Feature
    Reptrics
    -
    Ratings
    Strikedeck (discontinued)
    8.4
    5 Ratings
    API00 Ratings7.33 Ratings
    Integration with Salesforce.com00 Ratings9.64 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Reptrics and Strikedeck (discontinued)
    Feature
    Reptrics
    -
    Ratings
    Strikedeck (discontinued)
    8.7
    5 Ratings
    Product usage00 Ratings9.45 Ratings
    Help desk / support tickets00 Ratings8.04 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Reptrics and Strikedeck (discontinued)
    Feature
    Reptrics
    -
    Ratings
    Strikedeck (discontinued)
    8.7
    5 Ratings
    NPS surveys00 Ratings8.84 Ratings
    Sponsor tracking00 Ratings9.01 Ratings
    Customer profiles00 Ratings8.65 Ratings
    Automated workflow00 Ratings8.05 Ratings
    Internal collaboration00 Ratings8.04 Ratings
    Customer health scoring00 Ratings9.45 Ratings
    Customer segmentation00 Ratings9.05 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Reptrics and Strikedeck (discontinued)
    Feature
    Reptrics
    -
    Ratings
    Strikedeck (discontinued)
    7.8
    5 Ratings
    Customer health trends00 Ratings8.85 Ratings
    Engagement analytics00 Ratings8.05 Ratings
    Revenue forecasting00 Ratings6.22 Ratings
    Dashboards00 Ratings8.24 Ratings
    User Ratings
    ReptricsStrikedeck (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    7.6
    (5 ratings)
    Usability
    -
    (0 ratings)
    5.6
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (5 ratings)