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Social Suite by Reputation.com vs. Sprinklr Social

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Social Suite by Reputation.com

54 Reviews and Ratings

Sprinklr Social

168 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Social Suite by Reputation.com

    Score9.4 out of 10
    		N/AThe Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A

    Sprinklr Social

    Score9.2 out of 10
    		N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Pricing
    Social Suite by Reputation.comSprinklr Social
    Editions & Modules
    No answers on this topic
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    Offerings
    Pricing Offerings
    Social Suite by Reputation.comSprinklr Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Social Suite by Reputation.comSprinklr Social
    Considered Both Products
    Reputation.com, Inc
    Verified User
    Chose Social Suite by Reputation.com
    My experience with Sprinklr wasn't very positive. I've found that they don't have that great of data when it comes to social listening. They're great with channels and publishing but haven't had much luck unfortunately with pulling in as good of data through Nuvi. I love …
    Incentivized
    Sprinklr
    Verified User
    Chose Sprinklr Social
    As I mentioned earlier, I enjoyed SproutSocial best, however, you are forced to use the publishing module if you want the paid module. I don't think the modern engagement module is bad, but it is not user-friendly and makes it difficult to engage with users. Plus, you can't …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Social Suite by Reputation.comSprinklr Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Boolean keyword searches00 Ratings10.045 Ratings
    Filtering out noise/spam00 Ratings8.048 Ratings
    Sentiment analysis00 Ratings10.049 Ratings
    Broad channel coverage00 Ratings10.048 Ratings
    Publishing
    Comparison of Publishing features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    10.0
    52 Ratings
    Content planning and scheduling00 Ratings10.049 Ratings
    Audience targeting00 Ratings10.044 Ratings
    Content optimization00 Ratings10.042 Ratings
    Workflow management00 Ratings10.046 Ratings
    Engagement
    Comparison of Engagement features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    9.7
    51 Ratings
    Automated routing and prioritization00 Ratings9.044 Ratings
    Customer interaction histories00 Ratings10.050 Ratings
    Bulk actions00 Ratings10.047 Ratings
    Marketing
    Comparison of Marketing features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    10.0
    44 Ratings
    Lead generation00 Ratings10.031 Ratings
    Content marketing00 Ratings10.037 Ratings
    Paid media management00 Ratings10.032 Ratings
    Campaigns and promotions00 Ratings10.038 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    10.0
    55 Ratings
    Twitter00 Ratings10.053 Ratings
    Facebook00 Ratings10.053 Ratings
    LinkedIn00 Ratings10.040 Ratings
    Google+00 Ratings10.027 Ratings
    Instagram00 Ratings10.052 Ratings
    Pinterest00 Ratings10.028 Ratings
    YouTube00 Ratings10.038 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    10.0
    54 Ratings
    Campaign success analytics00 Ratings10.050 Ratings
    Real-time tracking00 Ratings10.053 Ratings
    Competitor analysis00 Ratings10.036 Ratings
    Account management
    Comparison of Account management features of Social Suite by Reputation.com and Sprinklr Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Role-based user permissions & privileges00 Ratings10.051 Ratings
    Mobile access00 Ratings9.045 Ratings
    User Ratings
    Social Suite by Reputation.comSprinklr Social
    Likelihood to Recommend
    4.0
    (38 ratings)
    10.0
    (80 ratings)
    Likelihood to Renew
    8.5
    (13 ratings)
    7.0
    (29 ratings)
    Usability
    1.0
    (1 ratings)
    10.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.4
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)