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Social Suite by Reputation.com vs. Sprout Social

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Social Suite by Reputation.com

    Score9.4 out of 10
    N/AThe Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A

    Sprout Social

    Score8.6 out of 10
    N/ASprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

    $249

    per month per user

    Pricing
    Social Suite by Reputation.comSprout Social
    Editions & Modules
    No answers on this topic
    Standard
    $199 annual / $249 monthly
    per user/per month
    Professional
    $299 annual / $399 monthly
    per user/per month
    Advanced
    $399 annual / $499 monthly
    per user/per month
    Free Trial
    Free
    for 30 days
    Offerings
    Pricing Offerings
    Social Suite by Reputation.comSprout Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Social Suite by Reputation.comSprout Social
    Considered Both Products
    Reputation.com, Inc
    Chose Social Suite by Reputation.com
    NUVI and NetBase have mostly similar features, except for specific graphs offered by NetBase. Unless you need to do a lot of competitor trend/sentiment analysis in one graph, then you do not need to pay the huge price difference that is NetBase. You can create as many monitors …
    Incentivized
    Chose Social Suite by Reputation.com
    NUVI is a win for us because it is the right cost and the right features for our company. I anticipate we will grow out of it as our property level users request additional functionality, but in the meantime, it has been useful and we have just completed our contract for our …
    Incentivized
    Chose Social Suite by Reputation.com
    • Far more powerful for reporting.
    • Not as easy to use for publishing/scheduling content.
    Incentivized
    Chose Social Suite by Reputation.com
    NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set …
    Incentivized
    Chose Social Suite by Reputation.com
    NUVI WINS ALL THE THINGS.
    Incentivized
    Sprout Social
    Chose Sprout Social
    Sprout Social was the most appealing option compared to competitors. It has the most comprehensive set of features while also being one of the easiest to learn and navigate.
    Incentivized
    Chose Sprout Social
    For the money, I have not found Sprout's equal. Admittedly no service is perfect, which is why your tech stack is in fact a stack. For the time it saves, the reports it generates, and the tabs it allows me to keep on an inordinately large competitive landscape, Sprout is and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Social Suite by Reputation.comSprout Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    7.6
    87 Ratings
    Boolean keyword searches00 Ratings7.465 Ratings
    Filtering out noise/spam00 Ratings7.176 Ratings
    Sentiment analysis00 Ratings7.156 Ratings
    Broad channel coverage00 Ratings8.765 Ratings
    Publishing
    Comparison of Publishing features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    8.5
    110 Ratings
    Content planning and scheduling00 Ratings9.5110 Ratings
    Audience targeting00 Ratings7.687 Ratings
    Content optimization00 Ratings8.296 Ratings
    Workflow management00 Ratings8.796 Ratings
    Engagement
    Comparison of Engagement features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    8.0
    100 Ratings
    Automated routing and prioritization00 Ratings7.962 Ratings
    Customer interaction histories00 Ratings8.088 Ratings
    Bulk actions00 Ratings8.185 Ratings
    Marketing
    Comparison of Marketing features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    7.2
    78 Ratings
    Lead generation00 Ratings7.257 Ratings
    Content marketing00 Ratings8.474 Ratings
    Paid media management00 Ratings6.23 Ratings
    Campaigns and promotions00 Ratings7.24 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    8.6
    110 Ratings
    Twitter00 Ratings9.098 Ratings
    Facebook00 Ratings9.2109 Ratings
    LinkedIn00 Ratings9.0100 Ratings
    Google+00 Ratings7.636 Ratings
    Instagram00 Ratings9.199 Ratings
    Pinterest00 Ratings8.633 Ratings
    YouTube00 Ratings8.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    8.8
    111 Ratings
    Campaign success analytics00 Ratings8.8103 Ratings
    Real-time tracking00 Ratings8.6100 Ratings
    Competitor analysis00 Ratings8.889 Ratings
    Account management
    Comparison of Account management features of Social Suite by Reputation.com and Sprout Social
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Sprout Social
    7.8
    104 Ratings
    Role-based user permissions & privileges00 Ratings7.999 Ratings
    Mobile access00 Ratings7.892 Ratings
    User Ratings
    Social Suite by Reputation.comSprout Social
    Likelihood to Recommend
    4.0
    (38 ratings)
    8.7
    (168 ratings)
    Likelihood to Renew
    8.5
    (13 ratings)
    9.5
    (65 ratings)
    Usability
    1.0
    (1 ratings)
    8.6
    (95 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (8 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    4.2
    (38 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    7.8
    (23 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)