| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Respondent.io | Score9 out of 10 | N/A | Respondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants. | $39 per B2C credit |
 UserTesting | Score7.9 out of 10 | N/A | UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale. | N/A |
| Respondent.io | UserTesting | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Respondent.io | UserTesting | |
|---|---|---|
| Considered Both Products | | Chose UserTesting As we have a bigger UX team, it helps us make user research a team sport. It helps us scale and speed up learning without creating bottlenecks which might happen if we were to use smaller tools and platforms. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Respondent.io | UserTesting | |||||||
|---|---|---|---|---|---|---|---|---|
| Market Research |
| |||||||
| Respondent.io | UserTesting | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.1 |
| Likelihood to Renew | - | 8.4 |
| Usability | - | 8.1 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 4.6 |
| Configurability | - | 7.3 |
| Product Scalability | - | 7.3 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |
